BMW 3 Series 2020-2023 Emergency Call User Manual

Emergency Call

Intelligent emergency call

Principle
In case of an emergency, an emergency call can be triggered automatically by the system or manually.

General information
Only press the SOS button in an emergency.
The Intelligent Assist system establishes a connection with the BMW Response Center.

For technical reasons, the Emergency Call can‐not be guaranteed under unfavorable conditions.

Overview

SOS button.

Functional requirements
Standby state is switched on.
The Assist system is functional.
If the vehicle is equipped with intelligent emergency call: the integrated SIM card in the vehicle has been activated.

Automatic triggering
Under certain conditions, for instance if the air‐bags trigger, an emergency call is automatically initiated immediately after an accident of corresponding severity. Automatic Collision Notification is not affected by pressing the SOS button.

Manual triggering

1. Tap the cover.
   Press and hold the SOS button until the LED in the area of the button illuminates green.
   • The LED is illuminated green when an emergency call has been initiated.
     If a cancel prompt appears on the Control Display, the emergency call can be aborted.

If the situation allows, wait in your vehicle until the voice connection has been established.

• The LED flashes green when a connection to the BMW Response Center has been established.
  The BMW Response Center then makes contact with the occupants of the vehicle and initiates further steps to help.
  Even if you are unable to respond, the BMW Response Center can take further steps to help you under certain circumstances.
  For this purpose, data that serves to deter‐mine the necessary rescue measures, for in‐stance the current position of the vehicle when it can be determined, is transmitted to the BMW Response Center.
  Even if the BMW Response Center is no longer heard through the loudspeakers, the BMW Response Center may still be able to hear the occupants of the vehicle.
• The BMW Response Center ends the emergency call.
• Malfunction
  The function of the Emergency Request may be impaired.
  The LED in the area of the SOS button lights up for approximately 30 seconds. A Check Control message is displayed.
  Have it checked by a dealer’s service center or another qualified service center or repair shop.

• Jump-starting

• General information
  If the battery is discharged, the engine can be started using the battery of another vehicle and two jumper cables. Only use jumper cables with fully insulated clamp handles.
• Safety information

DANGER
Contact with live components can lead to an electric shock. There is a risk of injury or danger to life. Do not touch any components that are under voltage.

Warning
If the jumper cables are connected in the incorrect order, sparking may occur. There is a risk of injury. Pay attention to the correct order during connection.

NOTICE
In the case of body contact between the two vehicles, a short circuit can occur during jump-starting. There is a risk of damage to property, among other potential damage. Make sure that no body contact occurs.

Preparation

1. Check whether the battery of the other vehicle has a voltage of 12 volts. The voltage information can be found on the battery.
2. Switch off the engine of the assisting vehicle.
3. Switch off any electrical components in both vehicles.

Starting aid terminals

The starting aid terminal in the engine compartment acts as the positive battery terminal.
A special connection on the body in the engine compartment acts as the negative battery terminal.

Additional information:
Overview of engine compartment, refer to page 347.
Open the cover of the positive battery terminal.

Connecting the cables
Before you begin, switch off all unnecessary electronic systems/components, such as the radio, on the assisting and receiving vehicles.

1. Open the cover of the starting aid terminal.
2. Attach one terminal clamp of the positive jumper cable to the positive battery terminal, or to the corresponding starting aid terminal of the vehicle providing assistance.
3. Attach the terminal clamp on the other end of the cable to the positive battery terminal, or to the corresponding starting aid terminal of the vehicle to be started.
4. Attach one terminal clamp of the negative jumper cable to the negative battery terminal, or to the corresponding engine or body ground of assisting vehicle.
5. Attach the second terminal clamp to the negative battery terminal, or to the corresponding engine or body ground of the vehicle to be started.

Starting the engine
Never use spray fluids to start the engine.

1. Start the engine of the assisting vehicle and let it run for several minutes at an increased idle speed.
2. Start the engine of the vehicle that is to be started in the usual way.
   If the first starting attempt is not successful, wait a few minutes before making another at‐tempt in order to allow the discharged battery to recharge.
3. Let both engines run for several minutes.
4. Disconnect the jumper cables in the reverse order.

Check the battery and recharge, if needed.

Reference Links

View Full User Guide : BMW 3 Series 2020-2023 User Manual

Download Manuals: https://www.bmwusa.com/owners-manuals.html