2022 GMC Customer Assistance | Protection Information Manual
GMC, where we place a high value on your happiness and comfort. As a happy owner of a 2022 GMC car, you are a member of a community that puts your needs first and offers extensive assistance. The Roadside Assistance Program, the Courtesy Transportation Program, and Protection Information are the three pillars of GMC Customer Assistance that we shall examine in this tutorial. These components are made to make sure that you have the best possible support, safety, and convenience during your ownership experience. GMC is dedicated to giving you the knowledge and tools needed to safeguard your investment. This section will go over the Protection Information that has been given, which includes information on warranty coverage, recommended maintenance, and important pointers for maintaining the functionality and good looks of your 2022 GMC car.
2024 GMC SIERRA HEAVY DUTY Specs, Price, Features, Mileage and Review
Customer Assistance Offices
Cadillac encourages customers to call the toll-free telephone number for assistance.
However, if you wish to write or e-mail Cadillac, refer to the address below.
GMC Customer Assistance
United States
Cadillac Customer Assistance Center
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-333-4223
1-800-833-2622 (For Text Telephone devices
(TTYs))
Roadside Service:
1-800-224-1400
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
Customer Care Centre, CA1-163-005
General Motors of Canada Company
500 Wentworth Street W
Oshawa, Ontario L1J 0C5
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance:1-800-268-6800
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf or hard of hearing and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center and Roadside Assistance Center.
The TTY for the Cadillac Customer Assistance Center is:
1-800-462-8583 in the United States
1-800-263-3830 in Canada
The TTY for the Cadillac Roadside Assistance
Centre is:
1-888-889-2438 in the U.S
Protection Information
Roadside Assistance Program
Cadillac is proud to offer the response, security, and convenience of Cadillac’s 24-Hour Roadside Service Program. Roadside Assistance is provided for the duration of the Limited Powertrain Warranty Coverage.
Consult your dealer or refer to the Owner’s Manual for details. The Cadillac Roadside Assistance Center can be reached by calling 888-881-3302.
Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. General Motors Corporation and General Motors of Canada Company reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
2022 GMC Customer Assistance Owners Manual
Courtesy Transportation Program
If your vehicle requires warranty repairs during your vehicle’s Bumper-to-Bumper Warranty, Limited Powertrain, or electric-specific warranties, alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program. Several transportation options are available. Consult your dealer or refer to the Owner’s Manual for details.
Courtesy Transportation is not part of or included in the coverage provided by the New Vehicle Limited Warranty. General Motors and General Motors of Canada Company reserve the right to make any changes or discontinue the Courtesy Transportation program at any time without notification.
Protection Engineered to Match
Your GMC
Your GMC was built to exacting standards, and you can keep it that way with GMC Protection products. They provide peace of mind for your Professional-grade vehicle in the form of coverage and benefits in addition to your new vehicle warranty. From GMC Protection Plans to GMC Pre-Paid Maintenance Plans, it’s the only coverage with the same name as your GMC.
2022 GMC Customer Assistance User Manual
See your dealer for details on how you can protect your new GMC and have the peace of mind that comes with knowing you’ll have coverage with the same name as the brand you trust.
Transportation Benefits
Check with your Dealer for availability. Information provided is for illustration/ summary purposes only; see Terms and Conditions/GAP Addendum/Pre-Paid Maintenance Agreement for complete
details. Vehicle service contract coverage is provided and administered by AMT Warranty Corp., P.O. Box 927, Bedford, TX 76095, (877) 265-1072 (except in Florida, the obligor/provider and administrator is Wesco Insurance Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-5818, LICENSE #01913). GAP Coverage is provided by the dealer/creditor and administered by AMT Warranty Corp., (877) 265-1166 AMT Warranty Corp. and Wesco Insurance Company are GM-approved providers but are not related entities of GM or its dealerships. Roadside Assistance Services are provided by Nation Safe Drivers, 800 Yamato Road, Suite 100, Boca Raton, FL 33431 (except as otherwise noted for your state in the Terms and Conditions).
FAQS
Protection Information typically includes details about warranty coverage, maintenance schedules, and essential tips for vehicle care. Refer to the provided materials for specifics.
The warranty coverage duration and details are outlined in the Protection Information. Verify the specific coverage for different components of your vehicle.
Roadside Assistance services may include towing, lockout assistance, tyre changes, fuel delivery, and more. Refer to the Roadside Assistance Program details for a comprehensive list.
Contact the provided Roadside Assistance number for non-emergency situations, and inquire about the range of services available for your specific needs.
The Courtesy Transportation Program may provide rental vehicles, courtesy shuttles, or other temporary transportation options. Confirm the available choices for your service needs.
The program’s applicability may vary. Check the terms and conditions to understand for which service visits Courtesy Transportation is offered.
Check the Courtesy Transportation Program details for any mileage limits or duration restrictions associated with temporary transportation during service visits.
Depending on availability and the program’s terms, you may have options to choose the type of temporary transportation. Inquire with the service centre for details.
Contact the dealership or service centre to inquire about scheduling temporary transportation through the Courtesy Transportation Program.
Check the terms and conditions of the Courtesy Transportation Program to understand whether it is transferable to a new owner upon vehicle resale.
Find the dedicated helpline or contact information provided in your vehicle’s documentation for immediate assistance or information related to these programs.
Useful Links
View Full User Guide: GMC 2022 Limited Warranty and Owner Assistance Information
Download Manuals: https://www.cadillac.com/support/vehicle/manuals-guides
2024 GMC SIERRA HEAVY DUTY Specs, Price, Features, Mileage and Review