Auto User Guide

Highland Ridge RV Travel Trailer 2022 User Manual

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Highland Ridge RV Travel Trailer 2022

Highland Ridge RV Travel Trailers are made to be comfy and easy to use as places to live when camping or having fun. They have a variety of floor plans and layouts to meet the wants and preferences of different people. The interiors of the 2022 Highland Ridge RV Travel Trailers are likely to be well-planned, make the best use of room, and have a variety of amenities. These features may include fully-stocked kitchens with modern appliances, comfortable sleeping areas, dinettes or seating areas, and functional bathrooms. Highland Ridge RV focuses on the quality of its building and uses long-lasting materials and methods of construction to make sure that its products will last. Their travel trailers usually have laminated sides, aluminium frames, insulated floors, and high-tech suspension systems that make towing smooth and stable.

When it comes to amenities, you can expect that the 2022 models will have a wide range of choices to make camping more enjoyable. These may have things like air conditioning, heating, entertainment systems, a lot of storage space, power awnings, and stoves on the outside. Highland Ridge RV puts a lot of thought into the design and usefulness of its interiors, paying attention to details like comfortable furniture, good storage solutions, nice cabinets, and good lighting.

Warranty Packet
There are components that are excluded from the vehicle warranty or are warranted separately by their own individual manufacturer’s limited warranty. The Warranty Packet con-tains this component manufacturer-supplied manuals or information sheets, warranty cards and/or registrations. Consult this information for questions regarding operating, mainte-nance, servicing instructions and warranty coverage. It is important you complete and mail warranty cards and registrations within the prescribed time limits to avoid loss of warranty coverage.

Safety Alerts

Throughout this manual, certain items are labeled NOTE, CAUTION, WARNING, and DANGER. These terms will alert you to precautions that can involve risk to your vehicle or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations require many of the instructions listed. Always use the appropriate safety gear when servicing or maintaining your recreation vehicle. Please call your dealer or our customer service representatives if you are unsure how to proceed.
These signal words indicate precautions and potential situations, which if not avoided, may result in personal injury, property damage, or damage to your recreation vehicle. These precautions are listed in the appropriate areas in this Owner’s Manual, and in the information contained in the Warranty Packet, and on safety labels affixed to your recreation vehicle. Read and follow them carefully.

Reporting Safety Defects
In the United States: If you believe that your recreation vehicle has an alleged defect which could cause a crash or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying our Customer Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer or your vehicle manufacturer.
For additional information, please refer to the NHTSA web-site at www.safercar.gov.

To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-327-4236, and a NHTSA representative will record your complaint information (TTY: 1-800-424-9153 or 1-202-484-5238).

To Contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada: If you believe your vehicle has an alleged safety defect, you should contact Transport Canada and our Customer Service Department immediately.
To file a safety concern, you can complete an on-line form
at https://tc.canada.ca/en/road-transportation/defects-recalls-vehicles-tires-child-car-seats/report-potential-safety-defect-vehicles-tires-child-car-seats, or call to speak with a defect investigator.

For additional information, please refer to the Transport Canada website at www.tc.gc.ca/recalls
To contact Transport Canada by phone:
819-994-3328 (Ottawa-Gatineau area or internationally)
Toll free: 1-800-333-0510 (in Canada)
To contact Transport Canada by mail:
Transport Canada -ASFAD
330 Sparks Street
Ottawa, ON K1A 0N5

www.tc.gc.ca/rappels
Adresse postale :
Transports Canada -ASFAD
330, rue Sparks
Ottawa (Ontario) K1A 0N5

Customer Responsibility
It is important you read and understand all instructions and precautions before operating the recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly read this Owner’s Manual, as well as the information contained in your Warranty Packet and Chassis Guide (motorized only).
As technology advances, new improvements enter the RV industry every day, and each RV manufacturer has its own unique manufacturing process.
Familiarize yourself with the Limited Warranty applicable to your recreation vehicle. There are components that are excluded or warranted separately by their individual manufacturer’s limited warranty (refer to the Warranty Packet or Chassis Guide if applicable).
As the new owner of the recreation vehicle, you are responsible for regular and proper maintenance performed in accordance with this manual and the OEM manuals. Regular and proper maintenance will help prevent conditions arising from neglect that are not covered by the limited warranty. It is your responsibility and obligation to return your vehicle to your dealer for repairs and service.

Change Of Address/Ownership
Please notify our Customer Service Department as soon as possible of a change of address by writing or calling us. For notification of a change of ownership, please fill out the appro-priate form located in this manual and mail it to Customer Service along with documentation showing proof of ownership. Please include your current vehicle mileage (motorized only).

Suggestions For Obtaining Service
To help ensure your dealer provides the level of service you expect, here are some sugges-tions we would like to make:

Contact your dealer at once…Do not wait until you are ready to use your RV. Your dealer may not be able to service it immediately and/or the repair may require parts be ordered. The dealer’s service department is busiest on Mondays, Fridays and before the holidays.

Prepare for the appointment…If you are having warranty work performed, be sure to have the right papers with you. Take your warranty folder and have your vehicle information available. All work to be performed may not be covered by the warranty. Discuss additional charges with the service personnel.

Prepare a list…Provide your dealer with a written list of specific repairs needed. It is im-portant that you provide any vehicle repair history to the dealer’s service personnel.
Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current issue.

Be reasonable with your requests…If you leave a list with several items and you need your vehicle returned back by a specific time, discuss the situation with the dealer’s service personnel and list your items in order of priority. This may include making a second ap-pointment for work not completed or parts that the dealer may need to order.

Don’t expect to look over the technician’s shoulder…Please don’t be offended if you are told you cannot watch the work being done. Some insurance requirements forbid admission of customers to the service area.

Inspect the work performed…Finally, check out the service or repair job when you pick up your vehicle. Notify the dealer’s service personnel immediately of any dissatisfaction. If you cannot return the vehicle immediately for repair, make an appointment as soon as possible. Please be aware that all service shops require notification of any issues with their repairs within a specified time limit. Make sure you are familiar with their repair policies.

Obtaining Service For Separately Warranted Items
Your selling dealer is responsible for servicing your recreation vehicle before delivery, and has an interest in your continued satisfaction. We recommend your dealer perform all inspection, warranty and maintenance services. Some dealers may be authorized service centers for those OEMs whose products are warranted separately and excluded from the Limited Warranty.

Obtaining Service At Our Customer Service Facility
Should your recreation vehicle be in need of service, and your dealer recommends that the repairs be made at our Customer Service facility, your recreation vehicle may be returned to us with the following guidelines*:

  • You or your dealer must make a confirmed appointment 60 days prior to dropping off the recreation vehicle at our Customer Service facility.
  • The holding tanks must be emptied and rinsed. We have a dumping station avail-able for customer use.
  • The propane system (if so equipped) and all electrical systems must be shut down and turned off. We are not responsible for discharged batteries or propane tanks.
  • During the appropriate season, please ensure the RV has been winterized.
  • Unless prior approval has been obtained from our Customer Service facility, all personal items must be removed from the area where you are requesting service repair and the refrigerator emptied. We are not responsible for loss of food items.
  • All transportation costs are the responsibility of the owner. You may need to arrange for alternative accommodations for some types of repairs. Please be pre-pared accordingly.
    *Our Customer Service facility occasionally utilizes local independent repair facilities. Your vehicle may be referred to or repaired by one of these local repair facilities

Useful Link

Download link: https://www.highlandridgerv.com/manuals/

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