2023 Hyundai Owner’s Handbook & Warranty Information

Your comprehensive guide to understanding and maximizing the ownership experience of your Hyundai car is the 2023 Hyundai Owner’s Handbook & Warranty Information. This manual equips you with the knowledge necessary to get the most out of your Hyundai by providing priceless insights into vehicle operation, maintenance, and care. Additionally, it offers piece of mind with Hyundai’s commitment to quality and dependability, ensuring that you drive with confidence and certainty in your investment. It also includes crucial warranty facts. This manual is your reliable travel companion for your 2023 Hyundai, whether you’re a seasoned enthusiast or a first-time owner, assuring a smooth and pleasurable ownership experience.

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Hyundai 2023 Owner’s Handbook & Warranty Guidelines

OWNER INFORMATION

HYUNDAI VEHICLE OWNER PRIVACY POLICY
Your Hyundai vehicle may be equipped with technologies and services that use information collected, generated, recorded or stored by the vehicle. Hyundai has created a Vehicle Owner Privacy Policy to explain how these technologies and services collect, use, and share this information.
You may read our Vehicle Owner Privacy Policy on the HyundaiUSA.com website at: https://www.hyundaiusa.com/owner-privacy-policy.aspx. If you would like to receive a hard copy of our Vehicle Owner Privacy Policy, please contact Hyundai Customer Care at:
Hyundai Customer Care
P.O. Box 20850
Fountain Valley, CA 92728
1-800-633-5151
consumeraffairs@hmausa.com
Hyundai Customer Care representatives are available Monday through Friday, between the hours of 6:00 AM and 5:00 PM PST and Saturday between 6:30 AM and 3:00 PM PST (English). For Hyundai Customer Care assistance in Spanish or Korean, representatives are available Monday through Friday between 6:30 AM and 3:00 PM PST.

GENERAL INFORMATION
This handbook describes the consumer information and warranties relating to your new Hyundai vehicle.
Please read this handbook carefully to familiarize yourself with the type of service which you are entitled to under each of the warranties applicable to your new Hyundai vehicle.
To familiarize yourself with your new Hyundai vehicle and to ensure the correct operation and maintenance of your vehicle, we suggest you also review the maintenance requirements and operational features described in the Hyundai Owner’s Manual.

PRE-DELIVERY INSPECTION
To ensure your satisfaction and long-term enjoyment of your new Hyundai vehicle, your selling dealership has inspected and conditioned your vehicle to Hyundai’s recommended inspection and pre-delivery procedure standards.

PERIODIC INSPECTION AND MAINTENANCE
Regular inspection and maintenance by skilled Hyundai technicians are the keys to more efficient operation of the vehicle. This inspection and maintenance must be carried out in accordance with the recommendations given in the Hyundai Owner’s Manual.

HYUNDAI ROADSIDE ASSISTANCE PROGRAM

The Hyundai Roadside Assistance Program reflects Hyundai’s commitment to your complete satisfaction with the Hyundai ownership experience. It is available to you in all 50 states and Canada, 24 hours a day, 365 days a year.

60 MONTHS/UNLIMITED MILES COVERAGE
Roadside Assistance is provided on all new 2023 model Hyundai vehicles from the date the vehicle is delivered to the first retail buyer or otherwise put into use (in-service date), whichever is earlier, for a period of 60 months/unlimited miles.

TO RECEIVE ASSISTANCE CALL 1-800-243-7766
A toll-free call to the Hyundai Roadside Assistance line will provide you with assistance for various Roadside Events. See “Coverage” section for details on program coverage. To receive Roadside Assistance, call the Hyundai Roadside Assistance Program phone number, and provide a representative with the following:

• Your Name
• Vehicle Identification Number (VIN) located on the driver’s side dashboard
• Vehicle Mileage
• Vehicle Location
• Description of your vehicle’s problem

COVERAGE

The Hyundai Roadside Assistance Program provides you with the following services:

• National Hyundai Dealership Locator Service provides you with the location or phone number of Hyundai Dealerships or Authorized Service Facilities in the United States.
  Roadside Events are defined as either:
  1. Towing: Transport for your vehicle to the nearest Hyundai Dealership or Authorized Service Facility, in the unlikely event your vehicle is inoperable, or
  2. Roadside Services:
• Dead Battery/Jump Start
• Flat Tire Change
  (except vehicles that have been supplied with the Tire Mobility Kit instead of a spare tire)
• Lock Out Service (keys locked in car)
• Gas Delivery (up to three gallons, where permissible, at no charge when you run out)
• If your vehicle has been diagnosed by Hyundai Dealership or Authorized Service Facility and if the reason for the disablement is a warrantable issue, please contact the Hyundai Customer Care’s toll free number at 1-800-633-5151 to request reimbursement.
• Examples of non-warranty related tows would include accidents or any other tow incident that is not the result of a defect in materials or workmanship.
• Trip Interruption Benefit: In the event a warrantable mechanical disablement occurs more than 150 miles away from home, and your vehicle is disabled overnight due to a repair in process, Hyundai Roadside Assistance will reimburse you for reasonable expenses for meals, lodging, or alternate transportation. Trip Interruption Benefit is limited to $100 per day, subject to a three day maximum limit per incident.
• Incidental or Consequential Damages associated with a vehicle failure, including without limitation loss of time; inconvenience; cost of transportation; telephone calls and lodging; loss of personal or commercial property; loss of pay or revenue; and loss of use of the vehicle, are not covered under this Program.

FAQ