2023 Jayco Eagle Travel Trailers User Manual

In the ever-changing world of recreational vehicles, the 2023 Jayco Eagle Travel Trailers are a shining example of the brand’s commitment to craftsmanship, innovation, and improving the art of adventure. Built on decades of experience, the Eagle series combines cutting-edge technology with a deep knowledge of what today’s travelers want to create an amazing blend of luxury, versatility, and rugged durability. As a shining example of innovation, the 2023 Eagle Travel Trailers have a variety of carefully thought-out floorplans that fit different lifestyles. Each one is thoughtfully built with high-quality materials, ergonomic layouts, and a variety of amenities that redefine comfort on the road. As Jayco continues to be the leader in the industry when it comes to new ideas, the 2023 Eagle Travel Trailers invite both experienced and first-time travelers to set out on a journey with endless possibilities, where the road becomes a canvas for making unforgettable memories and making bonds that can’t be broken.

Jayco Eagle Travel Trailers 2023

WARNING: Read all instructions in this manual and component manufacturer supplied information before using your RV.
This manual has been provided by your recreational vehicle manufacturer for the sole purpose of providing instructions concerning the operation and maintenance of this recreational vehicle. Nothing in this manual creates any warranty, either expressed or implied.
The owner’s failure to provide required service and/or maintenance could result in the loss of warranty. Please review the limited warranty and the limited warranties that apply to specific components offered with this vehicle.
Instructions are included in the manual for operating various components which are optional on some RV’s or may not be available on your particular model. “If so equipped” does not indicate or imply that the component(s) or option(s) were at any time available, or can be retrofitted to your model. In addition, the owner should refer to individual manufacturer’s operating instructions contained in the owner’s packet.

Introduction

Congratulations! On your Jayco recreation vehicle purchase. We are excited to welcome you to our growing RV family. We are committed to being the most respected name in RVs. Jayco recreation vehicles are manufactured for use as temporary living quarters for recreation, camping and travel uses, all as defined by the bylaws of the Recreation Vehicle Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time residence or for commercial use. Commercial use means using the recreation vehicle as a business asset such as a mobile office or using the recreation vehicle for lease or rental purposes.
Jayco reserves the right to discontinue or change specifications or design at any time without notice and without incurring any obligation whatsoever. Recreation vehicles built for sale in Canada may differ to conform to Canadian Codes.
We invite you to drop by our Visitors Center located in Middlebury, Indiana. To book a factory tour or check on available tour times, log on to https://www.jayco.com and click on the ABOUT heading. Select “Visit Us” from the drop down for factory tour information. Options and Equipment
Jayco recreation vehicles are available in several sizes and models, so accessories and components may differ slightly between models. Some equipment described in this manual may not apply to your recreation vehicle.
Jayco reserves the right to discontinue or change specifications or design at any time without notice, and to make additions or improvements without incurring any obligations upon itself to install these changes on its products previously manufactured. Recreation vehicles built for sale in Canada may differ to conform to Canadian Codes.
Dealer Responsibility
Dealers who are authorized to sell Jayco motor homes are also there to provide customer service after the sale. We work closely with them in an effort to keep you satisfied.
At the time of sale of the new motor home, your dealer is expected to explain or provide the following:

• Provide orientation of the motor home, its systems, components and their operation (including a test drive). Request that you read all motorized warranty information and explain any provision not clearly understood.
• Complete and return the Warranty Registration and Customer Delivery form and the chassis manufacturer’s Chassis Manufacturer’s Delayed Warranty Start form to activate the applicable warranty coverage (mileage and date of purchase must be included on both forms). Retain copies of these forms in the motor home for any required warranty coverage as needed at home or while traveling.
• Ensure that you receive a complete Owner’s Portfolio and review the individual manufacturer’s limited warranty provisions with you. The dealer can assist in completing these forms and in locating any required component model or serial numbers.

The Limited Warranty is activated only after Jayco receives a signed and dated “Warranty Registration and Customer Delivery Form” from your dealer.

Customer Relations
Jayco has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Jayco, we have asked your dealer’s service management to make the contact on your behalf. This is why you should always talk to your dealer’s service management first.

Warranty & Service

Please provide the following information when contacting us for assistance:

• Customer name and current location.
• Phone number where you can be reached.
• 17-digit chassis Vehicle Identification Number (VIN) or 9-digit Serial.
• The current vehicle mileage.
• Your date of purchase.
• If applicable, the component description, serial number and model number.
• A detailed description of the concern.
• The name of your selling dealer.
  • If different from above, the contact information for the RV repair facility you are contacting Jayco to discuss.

An important note about alterations and warranties

Installations or alterations to the original equipment vehicle as distributed by Jayco are not covered by the Jayco Limited Warranty. The special body company, assembler, equipment installer or up fitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems or assemblies installed by Jayco. Jayco is not responsible for the safety or quality of design features, materials or workmanship of any alterations by such suppliers.

Obtaining Emergency Warranty Repair

• Call 1-(800)-283-8267 or use our website dealer locator to find an authorized Jayco dealer in your area. Contact them for an appointment; they will handle all warranty repair billing and returned parts for you.
• If you cannot locate an authorized Jayco dealer near you, ask the campground staff for referrals or check the internet. Or contact Jayco Customer Service or your selling dealer for assistance in locating a repair facility.
• Contact the RV repair facility to discuss your situation and make an appointment. Ask how their billing will be handled. They may choose to bill Jayco directly; otherwise, you are expected to pay them.
• Have the RV repair facility inspect your RV. Either they or you must call Jayco Customer Service to discuss applicable warranty coverage prior to any repair work being performed.
• Jayco Customer Service will issue an authorization number upon warranty repair approval and advise if any original parts need to be returned.
• Once Jayco Customer Service has issued an authorization number, the RV repair facility may begin actual repair to your RV.
• Inspect the completed repair work thoroughly. If you are not satisfied, communicate that immediately to the RV repair facility management. Make sure you are satisfied with the repair before you pay or leave the premises.
• For reimbursement, either you or the RV repair facility must send a copy of your itemized repair bill and all requested return parts by UPS (regular ground, freight prepaid) within 60 days of the completed repair date.

To expedite processing your warranty claim, include your name, address, phone number, RV 17-digit VIN and authorization number. If returning parts, include a copy of your return freight bill.

Obtaining weekend or after-business-hours repair assistance
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance. If your dealer is closed, check with the campground staff or the internet for an RV repair facility. Have the item repaired and contact Jayco Customer Service immediately the following business day.

Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or failure to return requested original parts may result in loss of reimbursements and/or loss of warranty.

To Contact Us

• Mailing Address: Jayco, Inc. Customer Service P.O. Box 460 903 S. Main Street Middlebury IN 46540
• Phone (toll-free): 800-283-8267
• Phone (local): 574-825-0608
• Fax (toll-free): 866-709-9139
• Brochure request: info@Jayco.com
• Parts email: parts@Jayco.com
• Service email: service@Jayco.com
• Website: www.Jayco.com

We welcome you to join our online community by following and engaging with us on our various social media pages.

• Facebook: Jayco RV
• Instagram: @jaycorv
• YouTube: https://www.youtube.com/user/jaycorvs

Become a part of something bigger and join the Ascend Community. This virtual community comes together over stories of adventure, fun and family, spreading the word about the RV lifestyle.

Apply now: https://www.jaycofamily.com/partnerships/

About This Manual

This manual is a guide to operation of the features, equipment and controls in your recreation vehicle. If you find components vary significantly from what is described, please contact your dealer to ensure you have the correct information. Nothing in this manual creates any warranty, either expressed or implied, nor does it cover every possible detail of equipment, standard or option, installed on or in your recreation vehicle.
Information, illustrations and specifications in this manual reflect the most current available at the time of publication approval, are subject to change and not intended to indicate actual size.
This Owner’s Manual and Warranty Packet are to be considered permanent components of the vehicle. Keep them in your recreation vehicle at all times for personal reference. If the recreation vehicle is sold, they should remain with the vehicle for the next owner.

Warranty Packet

There are components that are excluded from the vehicle warranty, or are warranted separately by their own individual manufacturer’s limited warranty. The Warranty Packet contains these component manufacturer supplied manuals or information sheets, warranty cards and/or registrations. Consult this information for questions regarding operating, maintenance, servicing instructions and warranty coverage. It is important you complete and mail warranty cards and registrations within the prescribed time limits to avoid loss of warranty coverage.

Chassis Guide

Throughout this manual, frequent reference is made to the vehicle’s Chassis Guide. The Chassis Guide includes the owner’s manual provided by the manufacturer of the chassis on which this motor home is built, warranty cards and/or registrations. It also includes pertinent information regarding the transmission, tires, etc. Consult the Chassis Guide for operating safety, maintenance, servicing instructions and warranty coverage. The Chassis Guide should be considered a permanent component of the vehicle and kept in the motorhome at all times for reference.

Safety Alerts

Throughout this manual, certain items are labeled NOTE, NOTICE, CAUTION, WARNING, and DANGER. These terms will alert you to precautions that can involve risk to your vehicle or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations require many of the instructions listed. Always use the appropriate safety gear when servicing or maintaining your recreation vehicle. Please call your dealer or our customer service representatives if you are unsure how to proceed.
These signal words indicate precautions and potential situations, which if not avoided, may result in personal injury, property damage, or damage to your recreation vehicle. These precautions are listed in the appropriate areas in this Owner’s Manual, and in the information contained in the Warranty Packet, and on safety labels affixed to your recreation vehicle. Read and follow them carefully.

FAQ