Kia 2023 Warranty and Consumer Information
The Kia 2023 Warranty and Consumer Information guide is an essential handbook that contains valuable information about Kia’s warranty coverage, maintenance schedules, and consumer rights. This guide provides important details about basic vehicle maintenance, warranty coverage, and critical safety information for Kia owners. It is a useful resource that helps Kia owners stay informed and maintain their vehicles correctly, preventing any potential issues that may occur. By comprehending the information provided in this guide, Kia owners can enjoy peace of mind and maximize the use of their vehicles.
2023 KIA SPORTAGE Specs, Price, Features and Mileage (Brochure)
Welcome from Kia
The latest engineering techniques have been incorporated into the design and production of your Kia Vehicle. From the moment you get behind the wheel of your new Kia Vehicle, you’ll notice how satisfying it feels; a feeling you’ll appreciate for as long as you own your Kia Vehicle. You’ll also be pleased by how strongly we stand behind every Kia Vehicle. The New vehicle 60 month/60,000 Miles Limited Warranty described in this manual is one of the finest available.
This warranty and consumer manual details the warranties provided by Kia. You should consult this manual and your Owner’s Manual to ascertain the maintenance intervals you need to follow to maintain your warranty coverage.
In addition, your Authorized Kia Dealer will take care of your service needs using Kia Genuine Parts and Kia Genuine Accessories. These parts are covered by a “Replacement Parts and Accessories Limited Warranty”. Please see the contents of this manual for coverage terms.
At Kia, it’s not enough to sell vehicles that look pleasing in the showroom. We’re committed to making sure you enjoy your Kia for years to come.
Warranty Coverage at a Glance
New Vehicle Limited Warranty
What Is Covered
Subject to the terms and conditions set out below, Kia warrants that under the New Vehicle Limited Warranty, your new Kia Vehicle will be free from defects in material and/or workmanship under normal use, operation and maintenance during the applicable warranty coverage period(s) described below. Where required, Kia will repair or correct at no charge to you any covered defect in your new Kia Vehicle using new or approved remanufactured parts.
The Warranty Period
The New Vehicle Limited Warranty – Comprising of Comprehensive Warranty Coverage, Power Train Coverage and Adjustment Coverage – is divided into three coverage periods. Each coverage period begins on the date of retail delivery to the first purchaser or the date the Kia vehicle is first placed into service. Any remaining portion of the warranty is fully transferable to subsequent owners.
Warranty Coverage
- Comprehensive Warranty Coverage
Except as limited or excluded under “Exceptions“ and “What Is Not Covered“, all components of your new Kia Vehicle are covered for 60 months or 100,000 kilometres, whichever comes first. It does not cover normal wear and tear, maintenance items, tires and those items and conditions excluded under “Exceptions” and “What is not Covered.” - Power Train Coverage
The following specified components are covered for 60 months or 100,000 kilometres, whichever comes first. It does not cover normal wear and tear, maintenance items, tires and those items and conditions excluded under “Exceptions” and “What is not Covered.”- Engine: Cylinder block, cylinder head, all internal parts, timing gear, timing belt and cover, Continuous Variable Valve Timing (CVVT) Unit, seals and gaskets and cover, intake and exhaust manifolds, valve cover, flywheel, oil pan, oil pump, water pump.
- 4WD Transaxle: Transmission case, transfer case, internal parts, seals and gaskets, drive shafts, universal joints
- Axles: Axle shafts, C-V joints & boots, bearing supports and seals, hub and wheel bearings.
- Transmission: Transmission case, torque converter, internal parts, seals and gaskets.
- Differentials: Front and rear differential cases, all internal parts, seals and gaskets.
- Propeller Shaft: Drive shafts, universal joints.
Air Conditioner Warranty
- Genuine Kia Air Conditioning
Air Conditioning installed at Factory will be covered, parts and labour, during the Comprehensive Warranty period. - Genuine Kia Air Conditioning
Air Conditioning installed by a Kia dealer, at any time during the term of the Comprehensive Warranty period will be covered, parts and labour, for the remaining balance of the Comprehensive Warranty period or 12 months regardless of kilometres driven, whichever is greater. - Air Conditioner Refrigerant Charge
Air Conditioning refrigerant charge is covered for the first 12 months, regardless of kilometres driven. Over the balance of the warranty period, refrigerant charge is covered only when replenished as part of a warranty repair.
The First Year
Adjustment Coverage
Adjustments are covered for the first 12 months or 20,000 km, whichever comes first. This means minor adjustments, not usually associated with the replacement of parts.
- Service Items
- Bulb, fuses, belts, brake pads and shoes, filters, clutch linings, and wiper blades will be covered for defects in material and workmanship, but not for wear, for one year, 20,000 kms. Brake rotors/discs will be covered for defects in material and workmanship but not for wear for 3 years/60,000 km whichever comes first. Spark plugs are covered by warranty only if electrical continuity fails and causes emission test failures. Regular spark plugs are covered 24 months/48,000 kms., platinum and iridium spark plugs are covered for 3 years/60,000 kms. After these periods, all items listed are considered normal maintenance and will be solely the owner’s responsibility
- Obtaining Warranty Coverage in the United States
Warranty coverage on your Kia Vehicle is provided by Kia Canada Inc through authorized Kia dealers. Should your Kia Vehicle require warranty service while you are temporarily visiting the United States, you may obtain service from an authorized Kia dealer in the United States. Because Canadian warranty coverage may differ from the warranty offered in the United States, please be sure to have with you documentation confirming the original date of purchase of your vehicle, as well as a copy of this manual, to indicate warranty coverage to the U.S. Dealer. If the authorized Kia Dealer in the United States is unable to automatically process your warranty-eligible repair, please retain your receipt, and submit it to your Canadian Kia Dealer for eligible reimbursement.
Exceptions
The warranty coverage for the items specified below are as follows:
- Battery (Pro-Rata)
The original equipment battery is fully covered for the first 12 months of the warranty period regardless of the distance driven. After 12 months but within 24 months, 50% of the replacement battery’s suggested retail price will be your responsibility. After 24 months but within 36 months, 75% of the replacement battery’s suggested retail price will be your responsibility. Labour charges for the replacement of the original equipment battery during the entire 36-month warranty period are covered by Kia Canada. - Towing
Towing services may be available to you under the “Kia Extra Care” Emergency Roadside Assistance Program”. For further information on this Program, see page 20 of this manual. - Paint Warranty *** (Reference from Page 2)
Kia’s Paint Warranty covers defects in material or workmanship, for the first 36 months or 60,000 km, whichever occurs first. Cosmetic and minor imperfections i.e. overspray, tape marks, low gloss, orange peel, thin paint, color mismatch, polishing mark, dust/dirt in the paint are covered for 12 months/20,000 km.
What Is Not Covered
Damage Due to Factors Beyond the Manufacturer’s Control Examples of these factors include, but are not limited to:
- Misuse of the Kia Vehicle such as driving over curbs, overloading, racing, etc. (Proper vehicle usage is described in your Owner’s Manual).
- Accidents, fire, theft, riot, etc.
- Any alteration, modification, tampering, which is not approved by Kia.
- Damage to any component and parts or surface corrosion from the environment such as acid rain, airborne fallout (chemical, tree sap, etc.), stone chips, salt, road hazard, hail, windstorm, lightning, floods and other acts of God.
- Cosmetic damage or surface corrosion to high finish areas caused by stone chips, brake dust, or scratches in the paint.
- Repairs or replacements are required due to the use of parts and/or accessories not approved by Kia.
- Repairs or replacements required to a Kia vehicle, which has been declared a total loss and/or has been sold for salvage purposes.
- Costs associated with the exploratory or investigative diagnostic process is not covered by warranty until the recommended repair is determined to be warranty-eligible.
Q&A
What is the warranty coverage for the Kia 2023?
The Kia 2023 comes with a 10-year/100,000-mile limited powertrain warranty, a 5-year/60,000-mile limited basic warranty, and a 5-year/100,000-mile limited anti-perforation warranty.
What is the powertrain warranty for the Kia 2023?
The powertrain warranty for the Kia 2023 is 10 years or 100,000 miles, whichever comes first. It covers the engine, transmission, transaxle, and driveline components.
What is the bumper-to-bumper warranty for the Kia 2023?
The bumper-to-bumper warranty for the Kia 2023 is 5 years or 60,000 miles, whichever comes first. It covers the vehicle’s components and systems, except for normal wear and tear.
Does the Kia 2023 come with roadside assistance?
Yes, the Kia 2023 comes with roadside assistance as part of its warranty coverage.
What is included in the Kia 2023 roadside assistance program?
The Kia 2023 roadside assistance program includes services such as towing, battery jump-start, tire change, lockout service, and fuel delivery.
How long does the Kia 2023 roadside assistance program last?
The Kia 2023 roadside assistance program lasts for 5 years from the date of the vehicle’s purchase or 60,000 miles, whichever comes first.
Can I transfer the Kia 2023 warranty to a new owner if I sell my car?
Yes, the Kia 2023 warranty is transferable to a new owner if the vehicle is sold within the warranty period.
Does the Kia 2023 warranty cover routine maintenance and repairs?
No, routine maintenance and repairs are not covered under the Kia 2023 warranty.
What is the Kia 2023 rust perforation warranty?
The Kia 2023 rust perforation warranty covers the vehicle’s sheet metal from rust-through perforation for 5 years or 100,000 miles, whichever comes first.
What is the Kia 2023 emission control system warranty?
The Kia 2023 emission control system warranty covers the vehicle’s emission control systems for defects in materials or workmanship for 8 years or 80,000 miles, whichever comes first.
What is the Kia 2023 audio system warranty?
The Kia 2023 audio system warranty covers the vehicle’s audio system components for 3 years or 36,000 miles, whichever comes first.
What is the Kia 2023 navigation system warranty?
The Kia 2023 navigation system warranty covers the vehicle’s navigation system components for 3 years or 36,000 miles, whichever comes first.
How do I make a warranty claim for my Kia 2023?
To make a warranty claim for your Kia 2023, you should contact a Kia dealer or authorized service center.
Can I take my Kia 2023 to any dealer for warranty repairs?
Yes, you can take your Kia 2023 to any authorized Kia dealer or service center for warranty repairs.
Are there any exclusions or limitations to the Kia 2023 warranty coverage?
Yes, there are some exclusions and limitations to the Kia 2023 warranty coverage. For example, the warranty does not cover damage caused by accidents, misuse, or improper maintenance.
Useful Link
Download Manuals: https://owners.kia.com/content/owners/en/manuals.html
2023 KIA SPORTAGE Specs, Price, Features and Mileage (Brochure)