Kia Soul 2023 Emergency User Manual

Introduction

The Kia Soul 2023’s Emergency Assistance feature is made to offer prompt and dependable assistance when you need it most. This system automatically triggers a response in emergency situations to ensure prompt assistance and help by utilising cutting-edge technology and connectivity. The Kia Soul 2023’s Emergency Assistance system kicks in during a serious collision or airbag deployment. It promptly notifies emergency services of the location of the vehicle and designates the situation as an emergency by sending an alert. This quick response can potentially save valuable time in urgent situations by reducing response times and allowing first responders to get to you quickly.

Additionally, in non-collision emergencies like medical crises or when witnessing an accident, the driver can manually activate the Emergency Assistance feature. You can quickly alert emergency services and get the assistance you need right away by pressing a special emergency button inside the car. Feel secure in the knowledge that you have a Kia Soul 2023 with Emergency Assistance by your side, prepared to offer prompt support and assistance in urgent situations. Drive stress-free and set out on your journeys knowing that you will be better protected and safe.

Emergency

What to do in an emergency
Road warning
When in an emergency situation occurs while driving or when you park by the edge of the roadway, you must alert approaching or passing vehicles to be careful as they pass. For this, you should use the hazard warning flasher.

Hazard warning flasher
The hazard warning flasher serves as a warning to other drivers to exercise extreme caution when approaching, overtaking, or passing your vehicle.

It should be used whenever emergency repairs are being made or when the vehicle is stopped near the edge of a roadway.
Depress the flasher switch with the ignition switch in any position. The flasher switch is located in the center fascia panel. All turn signal lights will flash simultaneously.

The hazard warning flasher operates whether your vehicle is running or not.
The turn signals do not work when the hazard flasher is on.
Care must be taken when using the hazard warning flasher while the vehicle is being towed.

In case of an emergency while driving
If an emergency situation occurs while driving, stay calm and take the following steps.

If the Vehicle Stalls While Driving

1. Reduce your speed gradually, keeping a straight line.
2. Move cautiously off the road to a safe place.
3. Turn on your hazard warning flasher.
4. Try to start the vehicle again. If your vehicle will not start, contact an authorized Kia dealer or seek other qualified assistance.

If the engine stalls at a crossroad or crossing

• If the engine stalls at a crossroad or crossing, set the shift lever in the N (Neutral) position and then push the vehicle to a safe place.
• If your vehicle has a manual transmission not equipped with a ignition lock switch, the vehicle can move forward by shifting to the 2 (second) or 3 (third) gear and then turning the starter without depressing the clutch pedal.

If you have a flat tire while driving

• Take your foot off the accelerator pedal and let the vehicle slow down while driving straight ahead. Do not apply the brakes immediately or attempt to pull off the road as this may cause a loss of control.
• When the vehicle has slowed to such a speed that it is safe to do so, brake carefully and pull off the road.
• Drive off the road as far as possible and park on firm level ground. If you are on a divided highway, do not park in the median area between the two traffic lanes.
• When the vehicle is stopped, turn on your emergency hazard flashers, set the parking brake and put the transmission in P (Park).
• Have all passengers get out of the vehicle. Be sure they all get out on the side of the vehicle that is away from traffic.
• When changing a flat tire, follow the instruction provided later in this section.

If the engine will not start

If engine doesn’t turn over or turns over slowly

1. If your vehicle has an Intelligent Variable Transmission, be sure the shift lever is in N (Neutral) or P (Park) and the emergency brake is set.
2. Check the battery connections to be sure they are clean and tight.
3. Turn on the interior light. If the light dims or goes out when you operate the starter, the battery is discharged.
4. Check the starter connections to be sure they are securely tightened.

Do not push or pull the vehicle to start it. This could cause damage to your vehicle.

WARNING: Push/pull start

• Do not push or pull the vehicle to start it.
• Push or pull starting may cause the catalytic converter to overload and create a fire hazard.

If engine turns over normally but does not start

1. Check the fuel level.
2. With the ignition switch in the LOCK position, check all connectors at the ignition coils and spark plugs. Reconnect any that may be disconnected or loose.
3. Check the fuel line in the engine compartment.
4. If the engine still does not start, call an authorized Kia dealer or seek other qualified assistance.

FAQs

1. What is the Emergency Assistance feature in the Kia Soul 2023?
   The Kia Soul 2023’s Emergency Assistance feature is a system that automatically initiates a response in emergency situations, providing prompt assistance and notifying emergency services.
2. How does the Emergency Assistance system work in the Kia Soul 2023?
   The Emergency Assistance system is activated in the event of a serious collision or airbag deployment and sends a message to emergency services indicating the location of the vehicle and the nature of the emergency.
3. Can I manually activate the Emergency Assistance feature in the Kia Soul 2023?
   Yes, the Kia Soul 2023 has an emergency button that you can use to manually activate the feature in non-collision situations like medical emergencies or witnessing an accident.
4. What information is provided to emergency services when the Emergency Assistance system is triggered?
   The Emergency Assistance system gives important details, such as the location of the vehicle, identifying it as an emergency situation needing immediate attention.
5. Does the Emergency Assistance feature require a subscription or additional fees?
   The Emergency Assistance feature’s accessibility and any related fees may change. For specific information on subscriptions or fees, it is advised that you speak with your nearby Kia dealership.
6. Can the Emergency Assistance system be disabled?
   Since the Emergency Assistance system is intended to offer assistance in urgent situations, it is typically a crucial safety feature that cannot be disabled.
7. Will the Emergency Assistance feature work outside of cellular network coverage areas?
   Sending alerts to emergency services via the Emergency Assistance feature requires cellular network connectivity. It might only be partially functional or unavailable in places where there is no cellular network coverage.
8. Can the Emergency Assistance feature be used for non-emergency situations, such as roadside assistance?
   Critical emergency situations are where the Emergency Assistance feature is most useful. It is advised to get in touch with the appropriate service providers for non-emergency situations like roadside assistance.
9. Is the Emergency Assistance feature available in all Kia Soul 2023 trims?
   The trim level and optional packages chosen may have an impact on the Emergency Assistance feature’s availability. For specifics, it is best to speak with your nearby Kia dealership.
10. Will the Emergency Assistance system automatically contact emergency services in all collision situations?
    In cases of severe collisions or airbag deployment, the emergency assistance system is typically designed to activate and notify emergency services. Not every collision will set off the system.
11. Can the Emergency Assistance feature be retrofitted to older Kia Soul models?
    It’s possible that the Kia Soul 2023 or newer models alone will have the Emergency Assistance feature, and older models won’t be able to retrofit it. For more details, it is suggested that you speak with your neighbourhood Kia dealership.
12. Is the Emergency Assistance feature available in all countries where the Kia Soul is sold?
    Depending on the nation and region, the Emergency Assistance feature’s accessibility and functionality may change. For specifics, it’s best to contact your nearby Kia dealership.
13. Does the Emergency Assistance feature transmit audio from the vehicle to emergency services?
    The Emergency Assistance feature’s specific capabilities, such as audio transmission, may change. It is advised to consult the owner’s manual or get in touch with your neighbourhood Kia dealership for more specific information.
14. Can the Emergency Assistance feature be integrated with third-party emergency response systems?
    The Emergency Assistance feature may not always be compatible with or integrated with outside emergency response systems. For specific information, it is best to speak with your nearby Kia dealership or the third-party provider.
15. Can the Emergency Assistance feature be disabled if I accidentally trigger it?
    The Emergency Assistance feature may be difficult to deactivate once it has been activated because it is intended to offer life-saving assistance. In the event of an unintentional activation, it is advised to get in touch with emergency services immediately

Useful Links

View Full User Guide: Kia Soul 2023 Owner’s Manual | Auto User Guide
Download Manuals: Kia | Owner’s Manuals and Documents