Maserati GranTurismo 2024 SOS and Assist Call User Manual
Introduction
A luxury sports car with gorgeous appearance, thrilling performance, and cutting-edge technology is the Maserati GranTurismo 2024. The GranTurismo 2024’s SOS and Assist Call system, which increases safety and convenience for the driver and passengers, is one of its notable features. The GranTurismo 2024’s SOS and Assist Call feature is intended to offer emergency situations quick assistance. The system immediately informs emergency services and communicates crucial information, such as the location of the automobile and other pertinent details, in the event of an accident or other severe scenario. This function can speed up emergency response times and guarantee that assistance arrives as soon as feasible.
The SOS and Assist Call system provides several convenience features in addition to emergency support. For instance, it offers a concierge service that lets users connect with a specific operator who can help with things like making reservations, locating nearby attractions, or even offering navigational assistance. The driving experience is enhanced and made more individualized by this feature. The Maserati GranTurismo 2024’s SOS and Assist Call system is completely integrated into the vehicle’s cutting-edge infotainment system, providing simple controls and quick access to its numerous features. Modern technology is used by the system to guarantee dependable communication and precise location tracking, improving driver and passenger safety.
SOS and Assist Call
The car is equipped with on-board assistance functions designed to provide support in the event of an accident and/or emergency (SOS Call) or vehicle malfunction (Assist Call).
NOTE:
For SOS and Assist Call functions
(automatic call included), location (GPS) must always be active: any deactivation would make these services unavailable.
SOS Call
The SOS Call is sent to a private response centre/the police (when the call is provided as public service, it goes to the 112 (one-one-two European Emergency Number) or the 999 (nine-nine-nine UAE Emergency Number)). The call is powered by its own rechargeable battery to ensure operation even when the vehicle battery is low or disconnected. When the call system battery goes low, the MIA screen will show a message and send a notification via mobile App. If the pop-up Maserati Connect Module error: “Battery of Maserati Connect Module is temporary low. SOS Call and related functions may not be available” occurs, set the vehicle in key-on/engine-on status to allow the battery of the connected module to recharge till the popup disappears.
NOTE:
Failure to replace the call system battery or to ignore system warnings may impair or completely exclude the operation of the services.
In an Emergency
Regardless of the state of charge, the call system battery must be replaced every 5 years at the Service Network. The SOS Call is only to be used when there is a concern for the health of individuals. In this case, the operator of the emergency centre verifies the status of the vehicle’s safety systems and defines with the driver the type of emergency support needed (ambulance, fire brigade, etc..). The SOS Call is automatically forwarded in the event of an accident with air bag deployment providing that the ignition device is in ON position and air bags are working (malfunction warning light off). The SOS Call can be activated manually by the user in 3 different ways:
- via the button on the dome console;
- via “SOS call” soft-key on the “Apps” page of the MIA screen
; using the MIA smartphone application . - Press and hold for a few seconds the SOS Call button on the dome console; the green LED on the button will blink and then become a fixed light indicating that a call has been placed.
- Via the Button on the Dome Consol
The manual SOS Call is always available, even when the ignition device is in STOP position, to call an operator to request help. When the connection between the vehicle and a safety operator is made, your vehicle will automatically transmit location and vehicle information to the service operator. - NOTE:
- In case the SOS Call button is accidentally pushed, there is a 10 second delay before the call is placed. The system will verbally alert you that a call is about to be made. To cancel the call connection, press the button on the dome console again.
The SOS Call function may not be available in the first minute after starting the car.
The SOS Call has priority over other audio sources, which will be muted. If you have a phone connected via Bluetooth®, it will be disconnected and reconnected again at the end of the call. Voice prompts will guide you during the SOS Call. If a connection is made between a service operator and your vehicle, you understand and agree that operators may, like any other SOS Call, record conversations and sounds in and near your vehicle upon connection. Only a safety operator can remotely end the SOS Call and, if necessary, call back the vehicle eCall system. After the call, you can still call the emergency service operator to indicate additional information by pressing the button again. In an Emergency, the connection and the call to the operator of the SOS centre will immediately be activated and the following screen will be displayed on the MIA App.
During the SOS Call, if the user opens another page and exits the screen, the SOS Call status bar will be shown on all the other screens too, displaying “SOS Call in Progress” in writing and the call time, if available. For further information, see the “Maserati Intelligent Assistant™ (MIA)” guide. SOS Call Not Available Messages The SOS Call is not available in the following cases:
- during a system update process;
system error (generic fault, sim fault, antenna, ethernet connection, etc..);
the subscription to the service is not active or has expired (only in case the emergency is provided as private service). In these cases, the SOS Call can be temporarily unavailable.
NOTE:
In case the Call is provided as a private service, if a customer has not subscribed to Maserati Connected Services, the SOS Call will not be available. For more details, see the official Maserati website.
Assist Call
The Assist Call service is available only where the user has an active assistance coverage. Assist Call requires the ignition device to be in ON position with a properly functioning electrical system. Owners have the ability to activate two types of Assist Call from the button on the dome console or via the “Assist Call” menu of the “Apps”:
- Roadside Assistance Call
Road Assistance provides 24 hours / 7 days of assistance in case of vehicle-related problems (towing, flat tire, etc..) and dispatches roadside assistance to the vehicle’s location.
NOTE:
When the user selects the “Road Assistance” soft-key on the MIA display, the vehicle location will be sent through to the call centre.
Customer Service Call
Customer Service provides assistance and support on general enquiries.
NOTE:
- When the user selects the “Customer Service ” soft-key on the MIA screen, the vehicle location will be sent through to them.
If a customer has not subscribed to Maserati Connected Services, the Assist Call will not be available. For more details, see the official Maserati website.
In an Emergency
NOTE:
- Roadside Assistance Call or Customer Service Call may not be available in the first minute after starting the car.
In case the Roadside Assistance Call or Customer Service Call soft-key are inadvertently touched on the MIA screen, the call can be interrupted by touching the end call soft-key. - If there is an active SOS Call, neither a Roadside Assistance or Customer Service Call can be triggered. For further information, see the “Maserati Intelligent Assistant™ (MIA)” guide.
Assist Call Not Available Messages
The Assist calls are not available in the following cases:
- the subscription to the service is not active or has expired;
There are problems connecting to the network. In these cases, the user will be warned that the call cannot be made on the cluster display.
In the Event of an Accident
It is important always to keep calm.
- If not directly involved, stop at a safe distance of at least ten meters away from the accident area.
Turn off the engine and switch on the hazard warning flashers.
At night, illuminate the accident area with the headlights.
Always act with caution to avoid the risk of being crashed into by other drivers.
Indicate that an accident has occurred by placing the emergency triangle (if equipped) in a well visible position and at the prescribed distance.
Call the emergency services, providing as much information as possible. On the motor way, use the special call boxes. - Remove the ignition key (if present) from the vehicles involved.
- If fuel or other chemical products can be smelled, do not smoke and ask people around you to put their cigarettes out.
- To extinguish fires, even small ones, use a fire extinguisher, blankets, sand or earth. Never use water.
- In multiple accidents occurred on motorways, particularly where visibility is poor, there is a high risk of being involved in other collisions.
Leave the vehicle immediately and move away from the area.
In case of Injured Persons
- Never leave the injured person alone. Persons not directly involved in the accident are also required to give assistance.
Do not crowd around injured persons.
Reassure the injured person that help is on the way and stay close to them to assist them to avoid possible panic attacks.
Release or cut the seat belts restraining the injured persons.
Do not give the injured persons anything to drink.
Never move an injured person.
Remove the injured person from the vehicle only in emergency situation, e.g. if there is a risk of fire, sinking in water or falling down into a pit.
When removing an injured person, do not pull his/her limbs, never bend his/her head and, as far as possible, keep his/her body in a horizontal position.
Emergency Kit
The Emergency Kit provides first aid in case of a car breakdown or any other situation. The kit comes in a case in the inner part of the boot lid trim. The kit includes the following elements:
- emergency triangle;
- reflective emergency vest;
first-aid kit; - gloves;
- ice scraper.
NOTE: - The items inside the kit could change according to different countries’ regulations.
- The Maserati Service Network can provide you with any information about the available Maserati Emergency Kit included in the “Genuine Accessories” range.
First-Aid Kit
The First-Aid Kit is available in the inner part of the boot lid trim inside the Emergency Kit case (if foreseen). This kit contains following:
- sterile gauze to cover and clean the wounds;
- bandages of various sizes;
- treated adhesive bandages of various sizes;
- an adhesive bandage strip;
- a pair of rounded-end scissors;
- gloves;
- rescue blanket.
Hazard Warning Flashers
The hazard warning flasher capacitive touch button is located on the left side of the Comfort Display.
Press the soft-key to turn on the hazard warning flashers to warn oncoming traffic of an emergency. When these lights illuminate, the turn signals, the related indicator lights on the instrument cluster and the button start flashing. Press the soft-key a second time to turn off the hazard warning flashers. This is an emergency warning system and it should not be used when the vehicle is in motion. Use it when your vehicle is disabled and it is creating a safety hazard for other motorists. When you must leave the vehicle to seek assistance, the hazard warning flashers will continue to operate even though the ignition device is set in STOP position.
CAUTION!
- When the hazard warning flashers are activated, the turn signals control is disabled.
The extended use of the hazard warning flashers may wear down your battery.
Tool Kit
The tools are located in the boot inside a preformed container. To access the tools, lift the boot ground coverage, by acting on the handle.
The tools layout in the container depends on the boot configuration of the vehicle, depending on the destination markets and customer requirements.
A Tire Kit Configuration.
B Spare Wheel Configuration.
The tools inserted in the boot container are the following:
| Ref. | Description | Layout |
| 1 | Double torx + cross-head screwdriver | A, B |
| 2 | Emergency tow hook | A, B |
| 3 | Tire repair kit | A, B |
| 4 | Spanner with rubber-coated handle for unscrewing/tightening the wheel nuts | B |
| 5 | Emergency triangle |
A, B |
| 6 | Jack set | B |
Engine Overheating
To reduce potential overheating of the engine in city traffic, while stationary, place the transmission in N (Neutral) mode, but do not increase the engine idle speed.
NOTE:
There are steps that you can take to slow down an impending overheat condition:
- If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine cooling system and turning the A/C off can help remove this heat.
- You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to high. This allows the heater core to act as a supplement to the radiator and aids in removing heat from the engine cooling system.
CAUTION!
Driving with a hot cooling system could damage the engine. If the temperature gauge is positioned on the red zone “H” (refer to “Instrument Cluster Overview” in section “Dashboard Instruments and Controls”) and the red warning light comes on, pull over and stop the vehicle. Idle the vehicle with the air conditioner turned off until the temperature gauge drops back into the normal range. If the temperature gauge remains on the red zone “H” and the red warning light stays on, turn the engine off immediately and contact the Service Network.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you see or hear steam coming from under the hood, do not open it until the radiator has had time to cool. Never try to open a coolant bottle pressure cap (refer to “Maintenance Procedures” in section “Maintenance and Care”) when the radiator is overheated.
FAQs
- What type of engine does the Maserati GranTurismo 2024 have?
The Maserati GranTurismo 2024 is fitted with a potent V8 engine. - What is the displacement of the engine?
The Maserati GranTurismo 2024’s engine’s precise displacement hasn’t been made public. However, earlier GranTurismo models had V8 engines with displacements ranging from 4.2 to 4.7 liters. - How much horsepower does the engine produce?
Maserati has not disclosed the precise horsepower capacity of the 2024 GranTurismo’s engine. The GranTurismo has, however, previously offered power outputs of 400 to 460 horsepower. - What is the acceleration capability of the Maserati GranTurismo 2024?
The GranTurismo’s exact acceleration numbers have not yet been made public. However, based on the performance of previous models, you can anticipate impressive acceleration capabilities, with 0-60 mph (0-97 km/h) times in the range of 4.5 to 5 seconds. - Does the Maserati GranTurismo 2024 have turbocharging?
The GranTurismo’s engine configuration for 2024 has not been specifically disclosed by Maserati. Although it is possible that the 2024 model will have either naturally aspirated or turbocharged versions because earlier models have both - How many cylinders does the engine have?
A V8 engine, which typically has eight cylinders arranged in a V shape, is anticipated for the Maserati GranTurismo 2024. - Is the Maserati GranTurismo 2024 engine rear-wheel drive or all-wheel drive?
Maserati has historically offered GranTurismo models with rear-wheel drive options. Although it’s likely that the 2024 model will also have rear-wheel drive, it’s always best to check the official specifications for the most up-to-date details. - Does the engine feature any hybrid technology?
As of the deadline for my knowledge in September 2021, there is no information available about hybrid technology in the Maserati GranTurismo 2024. However, Maserati has been expanding its hybrid offerings, so it’s important to check for any updates from Maserati or authorized dealers. - Can the Maserati GranTurismo 2024 engine run on alternative fuels?
The GranTurismo’s official compatibility with alternative fuels has not been disclosed. In general, Maserati vehicles are built to run on regular gasoline, but it’s always best to check the most recent specifications or get in touch with Maserati directly for any specific alternative fuel options. - What is the expected fuel efficiency of the Maserati GranTurismo 2024?
Maserati has not released any fuel economy data for the 2024 GranTurismo. However, high-performance sports cars like the GranTurismo typically put performance before fuel economy. For the most precise estimates of fuel efficiency, it is advised to refer to the official specifications or speak with Maserati. - Does the engine have any special performance features?
Although specific performance features for the Maserati GranTurismo 2024 have not been revealed, previous models have improved performance with technologies like variable valve timing, sport-tuned exhaust systems, and advanced engine management systems. It’s conceivable that similar improvements will be included in the 2024 version. - What type of transmission does the Maserati GranTurismo 2024 have?
The GranTurismo’s exact transmission specifications for 2024 have not been confirmed by Maserati. However, earlier models came with either a dual-clutch automatic transmission or a six-speed automatic transmission. For the most recent details on the available transmission options, it is advisable to consult the official specifications or get in touch with Maserati.
Useful Links
Download Manuals: On-Board Owner Documentation | Maserati
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