Auto User Guide

2021 Mazda3 Emergency User Manual

Mazda Logo2021 Mazda3 Emergency User Manual

Introduction

The Mazda3 small car was introduced in 2021, and a special edition of that model is known as the 2021 Mazda3 Emergency Edition. The emergency response and law enforcement agencies are the target audience for this version. It provides a selection of features and adjustments that improve its capacity for emergency scenarios. The improved performance of the 2021 Mazda3 Emergency Edition is one of its standout features. It has a strong engine and a snappy transmission, which enable swift acceleration and effective directional changes. This makes it possible for first responders to get where they need to go quickly and safely.

The Emergency Edition’s distinctive emergency lighting and sirens ensure great visibility and awareness in terms of external design. Additionally, it has distinctive badges and insignia that make the vehicle’s status as an emergency response unit very evident. Other motorists can react appropriately when they spot an emergency vehicle on the road thanks to these visual indicators. The Mazda3 Emergency Edition’s interior has also been changed to make room for emergency gear and to improve comfort for the passengers. It provides roomy storage for necessary equipment and tools as well as comfortable seating for emergency personnel. Advanced communication devices are also installed in the cabin to let the crew members work together seamlessly.

Emergency

Parking in an Emergency

The hazard warning lights should always be used when you stop on or near a roadway in an emergency.2021 Mazda3 Emergency User Manual-01 The hazard warning lights warn other drivers that your vehicle is a traffic hazard and that they must take extreme caution when near it.2021 Mazda3 Emergency User Manual-02 Depress the hazard warning flasher and all the turn signals will flash. The hazard warning indicator lights in the instrument cluster flash simultaneously.

NOTE
The turn signals do not work when the hazard warning lights are on. Check local regulations about the use of hazard warning lights while the vehicle is being towed to verify that it is not in violation of the law.

Spare Tire and Tool Storage
Spare tire and tools are stored in the locations illustrated in the diagram.
4–Door2021 Mazda3 Emergency User Manual-03

  1. Tiedown eyelet*
  2. Spare tire hold-down bolt
  3.  Jack lever
  4. Flat tire hold-down bolt*
  5. Jack
  6. Lug wrench
  7. Spare tire

5–Door
Type A2021 Mazda3 Emergency User Manual-04

  1. Tiedown eyelet*
  2. Flat tire hold-down bolt*
  3. Jack lever
  4. Jack
  5. Spare tire hold-down bolt
  6. Spare tire
  7. Lug wrench

Type B2021 Mazda3 Emergency User Manual-05

  1.  Tiedown eyelet*
  2. Spare tire hold-down bolt
  3. Flat tire hold-down bolt
  4. Jack lever
  5. Jack
  6. Spare tire
  7. Lug wrench

Jack
To remove the jack
4–Door

  1. Remove the trunk mat.2021 Mazda3 Emergency User Manual-06
  2. Remove the cover. 2021 Mazda3 Emergency User Manual-05
  3. Turn the wing bolt and jack screw counterclockwise.

2021 Mazda3 Emergency User Manual-08

  1. Wing bolt
  2. jack screw

5–Door

  1. Remove the luggage mat.2021 Mazda3 Emergency User Manual-09
  2. Remove the jack.

2021 Mazda3 Emergency User Manual-10 To secure the jack 4–Door

  1. Insert the wing bolt into the jack with the jack screw pointing to the front and turn the wing bolt clockwise to temporarily tighten it.
  2. Turn the jack screw clockwise.
    • Wing bolt
    • jack screw
    • Turn the wing bolt  Always keep the jack clean completely to secure the jack.

2021 Mazda3 Emergency User Manual-11 NOTE If the jack is not completely secured, it could rattle while driving. Make sure the jack screw is sufficiently tightened.

5–Door
Perform the removal procedure in reverse.

Maintenance

  • Always keep the jack clean.
  • Make sure the moving parts are kept free from dirt or rust.
  • Make sure the screw thread is adequately lubricated.

Spare Tire
Your Mazda has a temporary spare tire. The temporary spare tire is lighter and smaller than a conventional tire, and is designed only for emergency use and should be used only for VERY short periods. Temporary spare tires should NEVER be used for long drives or extended periods.

WARNING
Do not install the temporary spare tire on the front wheels (driving wheels): Driving with the temporary spare tire on one of the front driving wheels is dangerous. Handling will be affected. You could lose control of the vehicle, especially on ice or snow bound roads, and have an accident. Move a regular tire to the front wheel and install the temporary spare tire to the rear.

CAUTION

  • When using the temporary spare tire, driving stability may decrease compared to when using only the conventional tire. Drive carefully. To avoid damage to the temporary spare tire or to the vehicle, observe the following precautions: Do not exceed 80 km/h (50 mph).
    • Avoid driving over obstacles. Also, do not drive through an automatic car wash. This tire’s diameter is smaller than a conventional tire, so the ground clearance is reduced.
    • Do not use a tire chain on this tire because it will not fit properly.
    • Do not use your temporary spare tire on any other vehicle, it has been designed only for your Mazda.
    • Use only one temporary spare tire on your vehicle at the same time.

To remove the spare tire 4–Door

  1. Remove the trunk mat. 2021 Mazda3 Emergency User Manual-14
  2. Turn the spare tire hold-down bolt counterclockwise and remove the spare tire.

2021 Mazda3 Emergency User Manual-14

  1. Spare tire hold-down bolt

NOTE
If the spare tire hold-down bolt cannot be loosened, hold the edge of the tire and turn it counterclockwise until the spare tire hold-down bolt rotates.
5–Door

  1. Remove the luage mat. 2021 Mazda3 Emergency User Manual-14
  2.  (Vehicles with sub-woofer)
    Uncouple the sub-woofer connector.2021 Mazda3 Emergency User Manual-15NOTE
    Extra strength may be required to uncouple the connector. Be sure to squeeze the tab firmly.
  3. (Vehicles with sub-woofer)
    Turn the spare tire hold-down bolt counterclockwise and remove the sub-woofer and the spare tire. 2021 Mazda3 Emergency User Manual-14

(Vehicles without sub-woofer) Turn the spare tire hold-down bolt counterclockwise and remove the spare tire.2021 Mazda3 Emergency User Manual-17 Spare tire hold-down bolt
NOTE
If the spare tire hold-down bolt cannot be loosened, hold the edge of the tire and turn it counterclockwise until the spare tire hold-down bolt rotates.

To secure the spare tire
Store the spare tire in the reverse order of removal. After storing, verify that the spare tire is stored securely.

Changing a Flat Tire Changing a Flat Tire

NOTE
If the following occurs while driving, it could indicate a flat tire.

  • Steering becomes difficult. The vehicle begins to vibrate excessively. The vehicle pulls in one direction.

If you have a flat tire, drive slowly to a level spot that is well off the road and out of the way of traffic to change the tire. Stopping in traffic or on the shoulder of a busy road is dangerous.

WARNING

Be sure to follow the directions for changing a tire:
Changing a tire is dangerous if not done properly. The vehicle can slip off the jack and seriously injure someone. No person should place any portion of their body under a vehicle that is supported by a jack.

Never allow anyone inside a vehicle supported by a jack:
Allowing someone to remain in a vehicle supported by a jack is dangerous. The occupant could cause the vehicle to fall resulting in serious injury.

NOTE
Make sure the jack is well lubricated before using it.

  1. Park on a hard, level surface off the right-of-way and firmly set the parking brake.
  2. Put a vehicle with an automatic transmission in Park (P), a manual transmission in Reverse (R) or 1, and turn off the engine.
  3. Turn on the hazard warning flasher.
  4. Have passengers get out of the vehicle and away from the vehicle and traffic.
  5. Remove any luggage, the jack, tools, and spare tire .
  6. Block the wheel diagonally opposite the flat tire. When blocking a wheel, place a tire block both in front and behind the tire.

2021 Mazda3 Emergency User Manual-18 NOTE
When blocking a tire, use rocks or wood blocks of sufficient size if possible to hold the tire in place.

Removing a Flat Tire

WARNING
When jacking-up a vehicle, always shift the shift lever to 1st or R position (manual transmission vehicle) or shift the selector lever to P position (automatic transmission vehicle), apply the parking brake, and place wheel blocks in the position diagonally opposed to the jack: Changing a flat tire without using wheel blocks is dangerous because the vehicle may move and fall off the jack even with the shift lever in 1st or R position, or the selector lever is in P position, which could result in an accident. 2021 Mazda3 Emergency User Manual-19If your vehicle is equipped with a wheel cover, pry off the wheel cover with the beveled end of the jack lever.

NOTE
Force the end of the jack lever firmly between wheel and cover, or removal will be difficult.

CAUTION
Align the notch on the wheel cover with the valve stem when installing it. 2021 Mazda3 Emergency User Manual-20

    1. Notch
    2. Tire valve
    3. Damage could occur during installation if the wheel cover is not properly aligned.
  1. Loosen the lug nuts by turning them counterclockwise one turn each, but do not remove any lug nuts until the tire has been raised off the ground. 2021 Mazda3 Emergency User Manual-21NOTE
    If your Mazda is equipped with the optional antitheft wheel lug nuts, a special key must be used to unlock the locking lug nut for each wheel.
  2. Place the jack on the ground.
  3. Turn the jack screw in the direction shown in the figure and adjust the jack head so that it is close to the jack-up position.
  4. Place the jack under the jack-up position closest to the tire being changed with the jack head squarely under the jack-up point. 2021 Mazda3 Emergency User Manual-22
    1. Jacking position
  5.  Place the jack under the jack-up position closest to the tire being changed with the jack head squarely under the jack-up point.2021 Mazda3 Emergency User Manual-21Jack head
  6. Continue raising the jack head gradually by rotating the screw with your hand until the jack head is inserted into the jack-up position.
  7. 2021 Mazda3 Emergency User Manual-24Tire blocks
    1. Jacking position
      WARNING Use only the front and rear jacking positions recommended in this manual: Attempting to jack the vehicle in positions other than those recommended in this manual is dangerous. The vehicle could slip off the jack and seriously injure or even kill someone. Use only the front and rear jacking positions recommended in this manual. Do not jack up the vehicle in a position other than the designated jack-up position or place any objects on or under the jack: Jacking up the vehicle in a position other than the designated jack-up position or placing objects on or under the jack is dangerous as it could deform the vehicle body or the vehicle could fall off the jack resulting in an accident. Use only the jack provided with your Mazda: Using a jack that is not designed for your Mazda is dangerous. The vehicle could slip off the jack and seriously injure someone. Never place objects under the jack: Jacking the vehicle with an object under the jack is dangerous. The jack could slip and someone could be seriously injured by the jack or the falling vehicle.
      NOTE
      When raising the jack head into the jacking position and aligning the groove in the jack head with the rail under the vehicle body, the top of the jack head contacts the vehicle’s underbody without the rail contacting the bottom of the groove.
  8. Insert the jack lever and attach the lug wrench to tire jack. 2021 Mazda3 Emergency User Manual-25
  9. Turn the jack handle clockwise and raise the vehicle high enough so that the spare tire can be installed. Before removing the lug nuts, make sure your Mazda is firmly in position and that it cannot slip or move.

2021 Mazda3 Emergency User Manual-25 WARNING |
Do not jack up the vehicle higher than is necessary:
Jacking up the vehicle higher than is necessary is dangerous as it could destabilize the vehicle resulting in an accident. Do not start the engine or shake the vehicle while it is jacked up: Starting the engine or shaking the vehicle while it is jacked up is dangerous as it could cause the vehicle to fall off the jack resulting in an accident.

Never go under the vehicle while it is jacked up:
Going under the vehicle while it is jacked up is dangerous as it could result in death or serious injury if the vehicle were to fall off the jack.

  1. Remove the lug nuts by turning them counterclockwise; then remove the wheel and center cap.

Locking Lug Nuts
If your Mazda is equipped with the optional antitheft wheel lug nuts, a special key must be used to unlock the locking lug nut for each wheel. The key is stored in the glove compartment, center console storage, storage box, or trunk. Register the key and lug nuts with the lock manufacturer by filling out the registration card and mailing it in using the accompanying envelope. If the key is lost, consult an Authorized Mazda Dealer or use the lock manufacturer’s order form to order a new key. Antitheft wheel lug nuts cannot be installed on a steel wheel spare tire. When installing a temporary spare tire, use one of the original lug nuts in place of the locking lug nut. The original lug nuts are stored inside your Mazda.2021 Mazda3 Emergency User Manual-25

  1. Antitheft lug nut
  2. Special key

To remove an antitheft lug nut

  1. Obtain the special key for the antitheft lug nut.
  2. Place the special key on top of the antitheft lug nut, and be sure to hold the key square to it. If you hold the key at an angle, you may damage both key and nut. Do not use a power impact wrench.
  3. Place the lug wrench on top of the key and apply pressure. Turn the wrench counterclockwise.

To install the antitheft lug nut

  1. Place the special key on top of the nut, and be sure to hold the key square to it. If you hold the key at an angle, you may damage both key and nut. Do not use a power impact wrench.
  2. Place the lug wrench on top of the special key, apply pressure, and turn it clockwise.

Mounting the Spare Tire2021 Mazda3 Emergency User Manual-28

  1. 1. Remove dirt and grime from the mounting surfaces of the wheel and hub, including the hub bolts, with a cloth.
    WARNING
    Make sure the mounting surfaces of the wheel, hub and lug nuts are clean before changing or replacing tires: When changing or replacing a tire, not removing dirt and grime from the mounting surfaces of the wheel, hub and hub bolts is dangerous. The lug nuts could loosen while driving and cause the tire to come off, resulting in an accident.
  2. Mount the spare tire.
  3. Install the lug nuts with the beveled edge inward; tighten them by hand. 2021 Mazda3 Emergency User Manual-29WARNING
    Do not apply oil or grease to lug nuts and bolts and do not tighten the lug nuts beyond the recommended tightening torque: Applying oil or grease to lug nuts and bolts is dangerous. The lug nuts could loosen while driving and cause the tire to come off, resulting in an accident. In addition, lug nuts and bolts could be damaged if tightened more than necessary.
  4. Turn the jack handle counterclockwise using the lug wrench and lower the vehicle.
  5. Use the lug wrench to tighten the nuts in the order shown. 2021 Mazda3 Emergency User Manual-30
  6. If you are unsure of how tight the nuts should be, have them inspected at an Authorized Mazda Dealer.

WARNING Always securely and correctly tighten the lug nuts:
Improperly or loosely tightened lug nuts are dangerous. The wheel could wobble or come off. This could result in loss of vehicle control and cause a serious accident.

Be sure to reinstall the same nuts you removed or replace them with metric nuts of the same configuration:
Because the wheel studs and lug nuts on your Mazda have metric threads, using a non-metric nut is dangerous. On a metric stud, it would not secure the wheel and would damage the stud, which could cause the wheel to slip off and cause an accident.

  1. (Aluminum wheel equipped vehicle)
    Remove the center cap by tapping it from the backside of the wheel using the lug wrench. Store the damaged tire in the trunk (4-door) or luggage compartment.
    (5-door)
    2021 Mazda3 Emergency User Manual-30
  2. Secure the damaged tire to the vehicle using the following method.

(Vehicles with flat tire hold-down bolt (excluding vehicles with sub-woofer for 5-door))

  1. Spread apart the tabs on the spare tire hold-down bolt that was removed when removing the spare tire and remove the bolt for securing the spare tire.
    1. Tabs
    2. Bolt for securing spare tire
    3. Spare tire hold-down bolt
  2.  Remove the bolt for securing the flat tire from its stored position and install it in place of the removed spare tire hold-down bolt
    1. Bolt for securing the flat tire
    2. Spare tire hold-down bolt
      NOTE
      The longer bolt is used as the bolt for securing the flat tire, and the shorter one is used as the bolt for securing the spare tire. When installing a bolt, check the bolt’s length.
  3. Secure the damaged tire to the vehicle using the flat tire hold-down bolt.

(Vehicles with flat tire hold-down bolt and with sub-woofer for 5-door))2021 Mazda3 Emergency User Manual-30

  1. Remove the bolt for securing the flat tire from its stored position. 2021 Mazda3 Emergency User Manual-33
  2. Secure the damaged tire to the vehicle using the flat tire hold-down bolt.
    1. Flat tire hold-down bolt
    2. Sub-woofer2021 Mazda3 Emergency User Manual-33

(Vehicles without flat tire hold-down bolt)2021 Mazda3 Emergency User Manual-33

  1.  Secure the damaged tire to the vehicle using the spare tire hold-down bolt removed when removing the spare tire.
  2. Place the trunk mat (4-door) or luggage mat (5-door) on the damaged tire. 2021 Mazda3 Emergency User Manual-33
  3. Remove the tire blocks and store the tools and jack.
  4. Check the inflation pressure.
  5. Have the flat tire repaired or replaced as soon as possible.
  6. After repairing or replacing the flat tire, install the wheel cover (vehicles with steel wheels) or center cap (vehicles with aluminum wheels) using the following procedure.

(Wheel cover)2021 Mazda3 Emergency User Manual-39

  1. Align the notch on the wheel cover with the tire valve of the wheel and install the wheel cover to the wheel.
    1. Notch
    2. Tire valve

CAUTION
Always align the notch on the wheel cover with the tire valve of the wheel. Otherwise, it could cause damage to the wheel cover and the tire valve.
(Center cap)

  1. Align the center cap with the center hole of the wheel and install the center cap to the wheel.

2021 Mazda3 Emergency User Manual-39 WARNING
Do not drive with any tires that have incorrect air pressure:
Driving on tires with incorrect air pressure is dangerous. Tires with incorrect pressure could affect handling and result in an accident. When you check the regular tires’ air pressure, check the spare tire, too.

NOTE
To prevent the jack and tool from rattling, store them properly. Jump-Starting Jump-starting is dangerous if done incorrectly. So follow the procedure carefully. If you feel unsure about jump-starting, we strongly recommend that you have a competent service technician do the work.

WARNING
2021 Mazda3 Emergency User Manual-40Follow These Precautions Carefully:
To ensure safe and correct handling of the battery, read the following precautions carefully before using the battery or inspecting it.

2021 Mazda3 Emergency User Manual-41Keep flames and sparks away from open battery cells and do not allow metal tools to contact the positive (+) or negative (–) terminal of the battery when working near a battery. Do not allow the positive (+) terminal to contact the vehicle body:

  1. Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced during normal battery operation, could ignite and cause the battery to explode. An exploding battery can cause serious burns and injuries. Keep all flames including cigarettes and sparks away from open battery cells.
  2. 2021 Mazda3 Emergency User Manual-42Keep all flames and sparks away from open battery cells because hydrogen gas is produced from open battery cells while charging the battery or adding battery fluid: Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced during normal battery operation, could ignite and cause the battery to explode. An exploding battery can cause serious burns and injuries. Keep all flames including cigarettes and sparks away from open battery cells.
  3. Do not jump-start a frozen battery or one with a low fluid level: Jump-starting a frozen battery or one with a low fluid level is dangerous. It may rupture or explode, causing serious injury.

Battery Runs Out Connect the negative cable to a good ground point away from the battery:
Connecting the end of the second jumper cable to the negative (–) terminal of the discharged battery is dangerous. A spark could cause the gas around the battery to explode and injure someone.

Route the jumper cables away from parts that will be moving:
Connecting a jumper cable near or to moving parts (cooling fans, belts) is dangerous. The cable could get caught when the engine starts and cause serious injury. CAUTION Use only a 12 V booster system. You can damage a 12 V starter, ignition system, and other electrical parts beyond repair with a 24 V power supply (two 12 V batteries in series or a 24 V motor generator set). NOTE Do not use vehicles with M Hybrid as booster vehicle.

  1. Move the booster vehicle so that its battery is as close as possible to your vehicle’s battery.
  2. Make sure that the power such as for the headlights and air conditioner is turned off.
  3. Remove the battery cover. 2021 Mazda3 Emergency User Manual-43
  4. Turn off the booster vehicle’s engine and connect the jumper cables in the following order. Make sure that the jumper cables are securely connected so that they do not disconnect due to engine vibrations.
    1st lead
  5. Positive (+) terminal on the discharged battery Positive (+) terminal on booster vehicle’s battery 2nd lead Negative (-) terminal on booster vehicle’s battery Location shown in the figure (do not connect to the negative (-) terminal of the battery) 2021 Mazda3 Emergency User Manual-44
  6. Start the booster vehicle’s engine and rev the engine.
  7. Start the engine of your vehicle. Run the engines for about 3 minutes to temporarily charge the battery of your vehicle.
  8. Disconnect the jumper cables in the reverse order of their connection.
  9. Install the battery cover.
  10. Have your vehicle inspected by an Authorized Mazda Dealer as soon as possible.

Starting a Flooded Engine
If the engine fails to start, it may be flooded (excessive fuel in the engine).

Follow this procedure:

  1. If the engine does not start within 5 seconds on the first try, wait 10 seconds and try again.
  2. Make sure the parking brake is on.
  3. Depress the accelerator all the way and hold it there.
  4. Depress the clutch pedal (manual transmission) or the brake pedal (automatic transmission), then press the push button start. If the engine starts, release the accelerator immediately because the engine will suddenly rev up.
  5. If the engine fails to start, crank it without depressing the accelerator.

If the engine still does not start using the previous procedure, have your vehicle inspected by an Authorized Mazda Dealer. Push-Starting Do not push-start your Mazda. WARNING Never tow a vehicle to start it: Towing a vehicle to start it is dangerous. The vehicle being towed could surge forward when its engine starts, causing the 2 vehicles to collide. The occupants could be injured. CAUTION Do not push-start a vehicle that has a manual transmission. It can damage the emission control system. NOTE You cannot start a vehicle with an automatic transmission by pushing it. Overheating If the engine coolant temperature gauge indicates overheating and the high engine coolant temperature warning indication is displayed, the vehicle loses power or you hear a loud knocking or pinging noise, the engine is probably too hot.

WARNING
2021 Mazda3 Emergency User Manual-44Pull over to a safe location, then switch the ignition off and make sure the fan is not running before attempting to work near the cooling fan:
Working near the cooling fan when it is running is dangerous. The fan could continue running indefinitely even if the engine has stopped and the engine compartment temperature is high. You could be hit by the fan and seriously injured.

2021 Mazda3 Emergency User Manual-44Do not remove either cooling system cap when the engine and radiator are hot:
When the engine and radiator are hot, scalding coolant and steam may shoot out under pressure and cause serious injury.

Open the hood ONLY after steam is no longer escaping from the engine:
Steam from an overheated engine is dangerous. The escaping steam could seriously burn you. If the engine coolant temperature gauge indicates overheating and the high engine coolant temperature warning indication is displayed:

  1. Drive safely to the side of the road and park off the right-of-way.
  2. Put a vehicle with an automatic transmission in park (P), a manual transmission in neutral.
  3. Apply the parking brake.
  4. Turn off the air conditioner.
  5. Check whether coolant or steam is escaping from the engine compartment.
    If steam is coming from the engine compartment:
    Do not go near the front of the vehicle. Stop the engine. Wait until the steam dissipates, then open the hood and start the engine.
    If neither coolant nor steam is escaping:
    Open the hood and idle the engine until it cools.
    CAUTION
    If the cooling fan does not operate while the engine is running, the engine temperature will increase. Stop the engine and call an Authorized Mazda Dealer.
  6. Make sure the cooling fan is operating, then turn off the engine after the temperature has decreased.
  7. When cool, check the coolant level. If it is low, look for coolant leaks from the radiator and hoses.

If you find a leak or other damage, or if coolant is still leaking:
Stop the engine and call an Authorized Mazda Dealer.

SKYACTIV-G 2.0 and SKYACTIV-G 2.52021 Mazda3 Emergency User Manual-47

  1. Cooling system cap
  2. Cooling fan
  3. Coolant reservoir

SKYACTIV-G 2.5T 2021 Mazda3 Emergency User Manual-47

  1. Coolant reservoir
  2. Cooling fan
  3. Cooling system cap

If you find no problems, the engine is cool, and no leaks are obvious: Carefully add coolant as required.

CAUTION
If the engine continues to overheat or frequently overheats, have the cooling system inspected. The engine could be seriously damaged unless repairs are made. Consult an Authorized Mazda Dealer.

Towing Description Towing Description
We recommend that towing be done only by an Authorized Mazda Dealer or a commercial tow-truck service. Proper lifting and towing are necessary to prevent damage to the vehicle. Particularly when towing an AWD vehicle, where all the wheels are connected to the drive train, proper transporting of the vehicle is absolutely essential to avoid damaging the drive system. Government and local laws must be followed. 2021 Mazda3 Emergency User Manual-49 Wheel dollies
A towed FWD vehicle should have its drive wheels (front wheels) off the ground. If excessive damage or other conditions prevent this, use wheel dollies. When towing a FWD vehicle with the rear wheels on the ground, release the parking brake. Refer to Electric A towed AWD vehicle must have all its wheels off the ground.

WARNING
Always tow an AWD vehicle with all four wheels off the ground:
Towing an AWD vehicle with either the front or rear wheels on the ground is dangerous as the drive train could be damaged, or the vehicle could trail away from the tow truck and cause an accident. If the drive train has been damaged, transport the vehicle on a flatbed truck. CAUTION

  • Do not tow the vehicle pointed backward with driving wheels on the ground. This may cause internal damage to the transmission. 2021 Mazda3 Emergency User Manual-51Do not tow with sling-type equipment. This could damage your vehicle. Use wheel-lift or flatbed equipment. 2021 Mazda3 Emergency User Manual-52
  • If the parking brake cannot be released when towing the vehicle, transport the vehicle with all front and rear wheels raised off the ground as shown in the figure. If the vehicle is towed without raising the wheels off the ground, the brake system could be damaged.
  • 2021 Mazda3 Emergency User Manual-53
  •  
  1. Wheel dollies

Tiedown Hooks CAUTION
Do not use the front and rear tiedown eyelets for towing the vehicle. They have been designed only for securing the vehicle to a transport vessel during shipping. Using the eyelets for any other purpose could result in the vehicle being damaged.

  1. Remove the tiedown eyelet and the lug wrench from the luggage compartment. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent damage to a painted bumper, and open the cap located on the front or rear bumper.

Front (4–Door) 2021 Mazda3 Emergency User Manual-53(5–Door) 2021 Mazda3 Emergency User Manual-55 Rear
CAUTION
Do not use excessive force as it may damage the cap or scratch the painted bumper surface.

NOTE
Remove the cap completely and store it so as not to lose it.

  1. Securely install the tiedown eyelet using the lug wrench. Front
    (4–Door) 2021 Mazda3 Emergency User Manual-58
  2. Lug wrench
  3. Tiedown eyelet

2021 Mazda3 Emergency User Manual-60

  1. Lug wrench
  2. Tiedown eyelet

  Hook the tying rope to the tiedown eyelet
CAUTION
If the tiedown eyelet is not securely tightened, it may loosen or disengage from the bumper when tying the vehicle. Make sure that the tiedown eyelet is securely tightened to the bumper.

FAQs

What should I do in case of an emergency with my 2021 Mazda3?

In the event of an emergency, prioritize your safety by relocating to a place away from traffic. Call emergency services if you need help right now.

How do I contact Mazda roadside assistance in an emergency?

Call the toll-free number listed in your owner’s manual or on the company website to get in touch with Mazda roadside help.

What safety features does the 2021 Mazda3 have?

The 2021 Mazda3 has a ton of safety features built in, including upgraded airbags, anti-lock brakes, stability control, traction control, and available i-Activsense® safety features like lane-keeping assist and adaptive cruise control

How do I use the Mazda3’s emergency brake?

To activate the emergency brake, sometimes referred to as the parking brake, pull up on the lever next to the center console. Press the brake pedal and lower the lever to release it.

How long can I use the spare tire in an emergency?

The spare tire is only meant to be used temporarily. It is advised to swap it out as quickly as feasible for a conventional tire. Specific instructions on how to use the spare tire can be found in your owner’s handbook.

What should I do if my Mazda3 breaks down on the road?

Try to relocate to the shoulder or a secure spot off the road if your Mazda3 breaks down. If there are warning triangles available, set them and turn on your hazard lights before dialing for roadside help.

How do I open the hood of my Mazda3 in an emergency?

Inside the car, look for the hood release lever (often on the driver’s side) to open the hood in an emergency. To fully raise the hood, pull the lever, then approach the front of the vehicle, lift the hood just a little, and release the secondary hood latch.

What should I do if I accidentally lock my keys inside the Mazda3?

To get into your Mazda3 if you lock your keys inside, get in touch with Mazda roadside assistance or a licensed locksmith.

How do I turn off the engine in an emergency?

Press and hold the engine start/stop button for a few seconds until the engine shuts off if there is an emergency and the engine needs to be stopped right away.

Can I use any type of fuel in the Mazda3 during an emergency?

It is advised to utilize the Mazda3’s specified fuel type. However, if the particular fuel type is not accessible due to an emergency, you can temporarily substitute a higher-octane fuel. For more information, consult your owner’s handbook.

How do I use the Mazda Connect emergency assistance feature?

There isn’t an emergency assistance feature included into the Mazda Connect system. Use your phone to summon roadside help or emergency services in case of an emergency.

What should I do if my Mazda3’s warning lights come on during an emergency?

It is advised to safely pull over if warning lights come on in an emergency and refer to the owner’s manual for instructions on the particular warning light. If additional assistance is required, get in touch with a Mazda service center.

Useful Links

View Full User: 2021 Mazda3 User Manual | Auto User Guide
Download Link: Owner’s – Manuals, Guides, Maintenance Schedules | Mazda USA

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