Auto User Guide

2024 Mercedes-Benz GLE Doors and Locks | How to Fix

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2024 Mercedes-Benz GLE Doors and Locks | How to Fix

Luxury, speed, and cutting-edge technology all come together seamlessly in the 2024 Mercedes-Benz GLE, making it stand out in the SUV market. The doors and locks system is one of the many features that show how committed the brand is to safety and new ideas. The GLE’s doors are expertly made so that you can safely and formally get inside the car. The modern locking systems not only put safety first, but they also fit in perfectly with the rest of the car’s design. But, as with any complicated car system, the doors and locks may sometimes not work right. If something goes wrong, fixing it right away is very important. Problems that happen often could be anything from computer glitches to mechanical issues. When there are problems with electronics, you need to either use the car’s built-in repair system or get professional help. When there are mechanical problems, they might need to be oiled, adjusted, or even parts replaced. No matter what the problem is, it’s best to look at the car’s manual for specific instructions or, if necessary, get help from an approved Mercedes-Benz service center to make sure the 2024 GLE model keeps up its high standards of luxury and safety.

Doors

Unlocking/opening the doors from the inside2024 Mercedes-Benz GLE-Doors and Locks-fig 1

  • To unlock and open a front door: pull the door handle 2. Locking pin 1 pops up when the door is unlocked.
  • To unlock a rear door: pull the rear door handle. The locking pin pops up when the rear door is unlocked.
  • To open a rear door: pull the rear door handle again.

Centrally locking and unlocking the vehicle from the inside2024 Mercedes-Benz GLE-Doors and Locks-fig 2

  • To unlock: press 1 button.
  • To lock: press button 2.

This does not lock or unlock the fuel filler flap.
Plug-in hybrid: the socket flap is also locked and unlocked. The socket flap can be opened even if a key is detected in the car.

The vehicle is not unlocked:

  • if you have locked the vehicle using the key
  • if you have locked the vehicle using KEYLESS-GO

Locking/unlocking the vehicle with KEYLESS-GO
Requirements

  • The key is outside the vehicle.
  • The distance between the key and the vehicle does not exceed 3 ft (1 m).
  • The driver’s door and the door on which the door handle is used are closed.
    NOTE Vehicle damage due to unintentional opening of the tailgate
  • When using an automatic car wash
  • When using a high-pressure cleaner
  • Deactivate the function of the SmartKey in these situations.
  • Make sure that the SmartKey is at a minimum distance of 10 ft (3 m) away from the vehicle.

Observe the notes:

  • on washing the vehicle in a car wash
  • on using a high-pressure cleaner2024 Mercedes-Benz GLE-Doors and Locks-fig 3
  • To unlock the vehicle: touch the inner surface of the door handle.
  • To lock the vehicle: touch sensor surface 1 or 2.
  • Convenience closing: touch recessed sensor surface 2 until the closing process has been completed.

Caution: Further information on convenience closing
If you open the tailgate from outside, it is automatically unlocked.

Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle using KEYLESS-GO
Possible causes:

  • The function of the SmartKey has been dealt- with.
  • The SmartKey battery is weak or discharged.
  • Activate the function of the SmartKey
  • Check the battery using the indicator lamp
  • Replace the SmartKey battery, if necessary
  • Use the replacement SmartKey.
  • Use the emergency key to lock or unlock
  • Have the vehicle and SmartKey checked at a qualified specialist workshop.

There is interference from a powerful radio signal source
Possible causes if the function of KEYLESS-GO is impaired:

  • High-voltage power lines
  • Mobile phones
  • Electronic devices (notebooks, tablets)
  • Shielding due to metal objects or induction loops for electrical gate systems or automatic barriers
  • Make sure that there is sufficient distance between the SmartKey and the potential source of interference.

Activating/deactivating the automatic locking feature
The vehicle is locked automatically when the vehicle is switched on and the wheels are turning faster than the walking pace.2024 Mercedes-Benz GLE-Doors and Locks-fig 4

  • To activate: press and hold button 2 for approximately five seconds until an acoustic signal sounds.
  • To deactivate: press and hold button 1 for approximately five seconds until an acoustic signal sounds.

In the following situations, there is a danger of being locked out when the function is activated:

  • while the vehicle is being tow-started or pushed
  • if the vehicle is being tested on a roller dynamometer

Activating or deactivating the automatic locking feature

Multimedia system:2024 Mercedes-Benz GLE-Doors and Locks-fig 7

Caution: The vehicle is locked automatically when the vehicle is switched on and the wheels are turning faster than the walking pace.

  • Activate or deactivate the Automatic Door Lock. In the following situations, there is a danger of being locked out when the function is activated:
  • The vehicle is being towed or pushed.
  • If the vehicle is being tested on a roller dynamometer.

Power closing function

WARNING Risk of becoming trapped when the doors close automatically

Body parts or objects can become trapped, causing injuries.

  • Ensure that no body parts or objects are in the closing area.
  • Automatic closing of the doors can be canceled by pulling the outer or inner door handle.

If you push the door into the lock to the first detent position, the power closing function will automatically pull the door into the lock.

Locking/unlocking the driver’s door with the emergency key

Caution: If you wish to lock the vehicle entirely using the emergency key, first press the button for locking from the inside while the driver’s door is open. Then proceed to lock the driver’s door using the emergency key. % If you unlock and open the driver’s door with the emergency key, this triggers the burglar alarm system. % If you unlock the driver’s door with the emergency key, the tailgate will not be unlocked.2024 Mercedes-Benz GLE-Doors and Locks-fig 5

  • Remove the emergency key
  • Insert the emergency key as far as it will go into opening 1 on the cover.
  • Pull and hold the door handle.
  • Pull the cover on the emergency key as straight as possible away from the vehicle until it releases.
  • Release the door handle.2024 Mercedes-Benz GLE-Doors and Locks-fig 6
  • To unlock: turn the emergency key counter-clockwise to position 1.
  • To lock: Turn the emergency key clockwise to position 1.
  • Carefully press the cover onto the lock cylinder- der until it engages and is seated firmly.

FAQs

What are some common issues with the doors and locks of the 2024 Mercedes-Benz GLE?

Common issues may include electronic lock malfunctions, door handle problems, and issues with the central locking system.

How do I troubleshoot a malfunctioning electronic door lock on my 2024 Mercedes-Benz GLE?

Check the fuse for the door locks, inspect the battery in the key fob, and ensure there are no obstructions in the door latch.

What should I do if the remote key fob isn’t working to unlock the doors?

Replace the battery in the key fob, and if the issue persists, consider reprogramming the key or getting a new one from the dealership.

Can I manually unlock the doors if the electronic system fails?

Yes, the 2024 Mercedes-Benz GLE typically has a mechanical key slot on the driver’s door that can be used in such situations.

How do I address a door that doesn’t close properly?

Inspect the door latch for any obstructions, adjust the striker plate, and make sure the hinges are in good condition.

What can cause the central locking system to malfunction?

Issues with the control module, wiring, or individual door lock actuators can cause problems with the central locking system.

Is there a way to disable the auto-lock feature on the doors?

The auto-lock feature is usually customizable through the vehicle’s settings menu.

What should I do if the door handle feels loose or doesn’t open the door properly?

Inspect the door handle for any visible damage, and if necessary, replace the handle or its components.

Can I lubricate the door hinges to prevent squeaking?

Yes, using a silicone-based lubricant on the door hinges can help prevent squeaking.

How often should I replace the batteries in my key fob?

Key fob batteries typically last for a couple of years, but it’s a good practice to replace them if you notice reduced range or responsiveness.

Are there any aftermarket solutions for enhancing the security of the door locks?

Consult with a reputable automotive security specialist for options like additional deadbolts or electronic security systems.

How do I contact customer support for further assistance with door and lock issues?

Contact the Mercedes-Benz customer support hotline or visit a local dealership for assistance with any unresolved door and lock problems.

How many doors does the 2024 Mercedes-Benz GLE have?

The 2024 Mercedes-Benz GLE typically has five doors, including the rear hatch.

What kind of locking system does the 2024 Mercedes-Benz GLE use?

The 2024 Mercedes-Benz GLE generally features a sophisticated electronic locking system.

Are there any common issues with the doors and locks on the 2024 Mercedes-Benz GLE?

Some common issues may include electronic glitches, sensor malfunctions, or mechanical problems.

View Full PDF: 2024 Mercedes-Benz GLE SUV Owner’s Manual | Auto User Guide

2024 Mercedes-Benz GLE Keys And SmartKey | How To Use