2023 Mitsubishi Eclipse Cross Keys and Smart Key

The keys and smart key system in the 2023 Mitsubishi Eclipse Cross are an innovative combination of ease of use, safety, and current car technology. This car meets the needs of a wide range of people because it comes with both standard physical keys and cutting-edge smart keys. The smart key is a feature of modern car design that makes it easy for drivers to get in and turn on the car. Using proximity technology, it makes locking and opening doors easier by letting you do it by pressing a button on the door handle when you are close by. Also, this smart key usually lets you start the engine without the key, which makes starting the car easier. You can operate the Eclipse Cross without a key, but it’s important to know how it works and what safety measures it takes. This technology is a key part of the driving experience in this amazing small SUV.

Keys

Type 1

Two keys are provided. The keys fit all locks.
Keep one in a safe place as a spare key.

1. Key for the electronic immobilizer and keyless entry system
2. Key number plate

Type 2

Two F.A.S.T.-keys and two emergency keys are provided. Keep one F.A.S.T.-key and one emergency key in a safe place together as a set of spare keys.

1. F.A.S.T.-key
   • (with electronic immobilizer and keyless entry system function)
2. Emergency key
3. Key number plate

NOTE

• The key (except for the emergency key) is a precision electronic device with a built-in signal transmitter. Please observe the following in order to prevent damage.
  • Do not leave where it may be exposed toheat caused by direct sunlight, such as on top of the dashboard.
  • Do not take the key apart.
  • Do not excessively bend the key or subject it to strong impacts.
  • Keep the key dry.
  • Keep away from magnetic objects such as key rings.
  • Keep away from devices that produce magnetism, such as audio systems, computers and televisions.
  • Keep away from devices that emit strong electromagnetic waves, such as cellular phones, wireless devices and high frequency equipment (including medical devices).
  • Do not clean with ultrasonic cleaners.
  • Do not leave the key where it may be exposed to high temperature or high humidity.
• If you lose your key, to prevent the theft of the vehicle immediately contact an authorized Mitsubishi Motors dealer. If you notify an authorized Mitsubishi Motors dealer of the key number, they can make a new key. The key number is stamped on the key number plate. Keep the key number plate in a safe place separate from the key itself.
• No keys other than those registered in advance can be used to start the engine. Refer to “Electronic immobilizer (Anti-theft starting system)”. Refer to “Free-hand Advanced Security Transmitter (F.A.S.T.-key): “Electronic immobilizer (Anti-theft starting system)”.
• When the theft-alarm is in the system operational status, the alarm operates if a door or liftgate is opened after using the key, the door lock knob or the power door lock switch to unlock the vehicle.
• The system does not enter the preparation state if the keyless entry system or the F.A.S.T.-key was not used to lock the vehicle.

Electronic immobilizer

Electronic immobilizer (Anti-theft starting system)

CAUTION: Do not make any alterations or additions to the immobilizer system. Alterations or additions could cause failure of the immobilizer.

[For vehicles equipped with the F.A.S.T.-key] For information on operations for vehicles equipped with the F.A.S.T.-key, refer to “Free-hand Advanced Security Transmitter (F.A.S.T.-key): Electronic immobilizer (Antitheft starting system)”.

[Except for vehicles equipped with the F.A.S.T.-key]

The electronic immobilizer is designed to significantly reduce the possibility of vehicle theft. The purpose of the system is to immobilize the vehicle if an invalid start is attempted. A valid start attempt can only be achieved (subject to certain conditions) using a key “registered” to the immobilizer system. All of the keys provided with your new vehicle have been programmed to the vehicle’s electronics.

NOTE

• In the following cases, the vehicle may not be able to recognize the registered ID code from the key. This means the engine will not start even when the key is turned to the “START” position.
  • When the key contacts a key ring or other metallic or magnetic object
  • When the key grip contacts metal of another key
  • When the key contacts or is close to other immobilizer keys (including keys of other vehicles)
  • In cases like the above, move the offending object(s) away from the key and turn the key back to the “ACC” or “OFF” position. Then try to start the engine again. If the engine does not start, contact an authorized Mitsubishi Motors dealer.
• The key may not operate properly when it is near an object or facility that emits strong electromagnetic waves.
• Electronic immobilizer is not compatible with commercially available remote starting systems. Use of commercially available remote starting systems may result in vehicle starting problems and a loss of security protection.
• A system failure is suspected when the ignition switch is turned to the “START” position, and the engine does not start. In such a case, contact an authorized Mitsubishi Motors dealer.

Replacement keys

Only keys that have been programmed to the vehicle’s electronics can be used to start the vehicle. If you lose the key, you can order a key from your authorized Mitsubishi Motors dealer by referring to the key number. To prevent vehicle theft, the ID code for the vehicle keys must be changed. Take your vehicle and all remaining keys to your authorized Mitsubishi Motors dealer to have your ID code changed.

Additional keys

To add a key, you must already have two registered keys. You need to register the ID code to the vehicle. Registering the ID code can be done by yourself (except for vehicles sold in Canada), or by your authorized Mitsubishi Motors dealer. For you to register the ID code yourself, follow the “Customer key programming” procedure below. If you choose to have your authorized Mitsubishi Motors dealer register the ID code, take your vehicle and all remaining keys to your authorized Mitsubishi Motors dealer.

NOTE: You are provided with two keys, but you may register up to eight keys.

Customer key programming (Except for vehicles sold in Canada)

You can program new keys to the system if you have two valid (already registered) keys and blank immobilizer key (specially cut for your vehicle at your Mitsubishi Motors dealer) by doing the following:

1. Insert the first valid key into the ignition switch and turn the key to the “ON” position for 5 seconds.
2. Turn the key to the “OFF” position and remove the first key.
3. Within 30 seconds of removing the first key, insert the second valid key into the ignition and turn it to the “ON” position. Approximately 10 seconds later, the immobilizer display will start to blink.
4. When the immobilizer display starts blinking, turn the second valid key to the “OFF” position and remove it. Within 30 seconds after doing so, insert a blank immobilizer key into the ignition switch and turn it to the “ON” position. Perform this operation no more than 30 seconds after the immobilizer display starts blinking. When registration of the ID code is complete, the immobilizer display will come on for 30 seconds then go off. If an error occurs, the blinking immobilizer display will go off during the procedure.
5. If you wish to register another key, perform the process again from step 1.

NOTE

• Perform the operation when the interrupt display screen is not showing. The interrupt display screen may prevent you from seeing the immobilizer display.
• It is not possible to register a key if:
  • the immobilizer display goes off during the procedure
  • the immobilizer display does not come on within 30 seconds after step 4.
• The procedure will be terminated automatically if:
  • a period of 30 seconds or longer elapses from the moment when the first key is turned to the “OFF” position to the moment when the second key is turned to the “ON” position
  • a period of 30 seconds or longer elapses from the moment when the second key is turned to the “OFF” position to the moment when the blank immobilizer key is turned to the “ON” position
• To use the new keys, it is necessary to register the key with both the electronic immobilizer and keyless entry system. Also refer to “Keyless entry system: Customer key programming”.

General information

Your electronic immobilizer operates on a radio frequency subject to Federal Communications Commission (FCC) Rules (For vehicles sold in U.S.A.) and Industry Canada Rules (For vehicles sold in Canada). This device complies with part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions.

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer for compliance could void the user’s authority to operate the equipment.

Keyless entry system

Keyless entry system (if so equipped)

Press the key buttons to lock or unlock the doors and the liftgate. It can also help you signal for attention by setting off the panic alarm.

1. LOCK ( ) button
2. UNLOCK ( ) button
3. PANIC button
4. Indicator light

To lock

• Press the LOCK button (1) to lock all the doors and the liftgate.
• The turn signal lights will also blink once.

NOTE: If you press the LOCK button (1) twice the horn will sound once.

To unlock

Press the UNLOCK button (2) to unlock the 5 driver’s door only. Within approximately 2 seconds, press the UNLOCK button one more time to unlock all the doors and liftgate. The dome light will turn on for 30 seconds. The turn signal lights will also blink twice. The front side-marker and parking lights will also turn on for approximately 30 seconds. Refer to “Welcome light”.

NOTE: The door and liftgate unlock function can be set so that all doors and liftgate unlock when the UNLOCK button (2) is pressed once. Refer to “Setting of door and liftgate unlock function”.

Answerback function

The horn and turn signal lights of the keyless entry system answerback function can be changed as required. This is done with the key removed from the ignition switch.

NOTE: The answerback function will not operate if any of the doors are open.

Horn deactivation/reactivation

The answerback function can be set in the following three ways. Each time the answerback function is set, a chime will sound to tell you the condition of the answerback function.

Number of chimes	Condition
One chime	The horn will not sound.
Two chimes	The horn will sound.
Four chimes	The horn will sound if the LOCK button (1) is pressed twice within 1 second.

To change the setting, refer to “Customizing the keyless entry system”.

NOTE: On vehicles equipped with the Smartphone link Display Audio (SDA), the functions can be adjusted on the screen. For details, refer to the separate owner’s manual.

Turn signal lights deactivation/ reactivation

The answerback function can be turned ON or OFF separately. To change the setting, refer to “Customizing the keyless entry system”.

Number of chimes	To lock	To unlock
One chime	One flash	Two flashes
Two chimes	One flash	No flash
Three chimes	No flash	Two flashes
Four chimes	Two flashes	One flash
Five chimes	No flash	One flash
Six chimes	Two flashes	No flash
Seven chimes	No flash	No flash

NOTE: On vehicles equipped with the SDA, the functions can be adjusted on the screen. For details, refer to the separate owner’s manual.

Setting of door and liftgate unlock function

The door and liftgate unlock function can be set to the following two conditions. Each time the door and liftgate unlock function is set, a chime will sound to tell you the condition of the door and liftgate unlock function.

Number of chimes	Condition
One chime	When the UNLOCK button (2) is pressed one time, all doors and the liftgate unlock.
Two chimes	When the UNLOCK button (2) is pressed one time, only the driver’s door unlocks. Within approximately 2 seconds, press the UNLOCK button one more time to unlock all the doors and the liftgate. [Factory setting]

To change the setting, refer to “Customizing the keyless entry system”.

NOTE: On vehicles equipped with the SDA, the functions can be adjusted on the screen. For details, refer to the separate owner’s manual.

Using the panic alarm

If you are near your vehicle and feel threatened, you may activate the alarm to call attention as follows:

1. Press the PANIC button (3) for more than 1 second.
2. The headlights will blink on and off and the horn will sound intermittently for approximately 3 minutes.
3. To turn off the alarm, press any button on the key.

Replacement keys

Only keys programmed with the vehicle’s electronics can lock or unlock all doors and the liftgate. If you lose the key, you can order a key from your authorized Mitsubishi Motors dealer by referring to the key number. To prevent vehicle theft, the ID code for the key must be changed. Take your vehicle and all keys to your authorized Mitsubishi Motors dealer to have your ID code changed.

Additional keys

To add a key, you must already have one registered key. Registering the ID code can be done by yourself or by your authorized Mitsubishi Motors dealer. For you to register the ID code yourself, follow the “Customer key programming” procedure below. If you choose to have your authorized Mitsubishi Motors dealer register the ID code, take your vehicle and any remaining keys to your authorized Mitsubishi Motors dealer.

NOTE: You are provided with two keys, but you may register up to eight keys.

Customer key programming (Except for vehicles sold in Canada)

You can program new keys to the system if you have one valid (already registered) key by doing the following:

1. Have available all (current and new) keys you wish to register.
2. Using a valid (already registered) key, activate the registration mode according to the following steps. Steps ii to iv should be completed within 8 seconds.
   • NOTE: ID codes for all keys except for the key used in step 2 are erased and the answerback function (door is locked and unlocked) informs you that the registration mode has been activated.
     

     i) Press and hold the UNLOCK button (2) for 4 to 8 seconds.
     ii) While holding the UNLOCK button (2), press the LOCK button (1).
     iii) While holding the UNLOCK button (2), release the LOCK button (1).
     iv) Release the UNLOCK button (2).

3. Within 60 seconds after step 2, complete the following ID code registration operation using the next key you wish to register within 4 seconds.
4. To register the ID codes of additional keys, repeat step 3 within 60 seconds after step 3.
   

   i) Press both the LOCK and UNLOCK but- tons for 2 seconds.
   ii) Release both the LOCK and UNLOCK buttons for 1 second.
   iii) Press the UNLOCK button. The answer- back function informs you that the ID code registration of the key is completed.

5. If no ID code of a key is registered within 60 seconds after step 3, the registration mode is canceled and the normal mode returns.

NOTE

• Be sure to press the buttons correctly when performing the procedures. If you perform the procedures incorrectly, the registered ID code information could be deleted or the settings could be changed unintentionally. If the registered ID code information is deleted, register the keys again.
• For verification purposes, try to lock and unlock the doors after the registration is completed.
• The indicator light (4) comes on each time a button is pressed.
• The keyless entry system does not work if the key is in the ignition switch.
• The key can be used from approximately 40 feet (12 m) away. However, this distance may change if your vehicle is near a TV transmitting tower, a power station, or a radio station.
• If the UNLOCK button (2) is pressed and no doors or the liftgate are opened within approximately 30 seconds, the doors and the liftgate will automatically re-lock. On vehicles equipped with the SDA, the functions can be adjusted on the screen. For details, refer to the separate owner’s manual.
• If the following conditions are observed after pressing the LOCK (1) or UNLOCK (2) button on the key, the battery in the key may need to be replaced.
  • The doors and the liftgate cannot be locked or unlocked.
  • The panic alarm cannot be operated.
  • The indicator light (4) is dim or does not come on.
• If you lose your key, please contact an authorized Mitsubishi Motors dealer for a replacement.
• If you wish to obtain an additional key, please contact an authorized Mitsubishi Motors dealer. A maximum of eight keys can be programmed for your vehicle.
• To use the new keys, it is necessary to register the key with both the electronic immobilizer and keyless entry system. Also refer to “Customer key programming (Except for vehicles sold in Canada)”.

Customizing the keyless entry system

You can change the settings for the following functions according to your preferences. When changing a setting, perform the following steps.

1. Remove the key from the ignition switch.
2. Open the driver’s door and turn the combination headlights and dimmer switch to the “OFF” position (except for vehicles equipped with the automatic control) or the “AUTO” position (for vehicles equipped with the automatic control).
3. Complete steps i to iv of the procedure. Steps ii to iv should be completed within 8 seconds.

NOTE: Be sure to press the buttons correctly when performing the procedures. If you perform the procedures incorrectly, the registered ID code information could be deleted or the settings could be changed unintentionally. If the registered ID code information is deleted, register the keys again. Refer to “Customer key programming (Except for vehicles sold in Canada)”.

General information

Your keyless entry system operates on a radio frequency subject to Federal Communications Commission (FCC) Rules (For vehicles sold in U.S.A.) and Industry Canada Rules (For vehicles sold in Canada). This device complies with Part 15 of FCC Rules and Industry Canada license-exempt RSS standard( s). Operation is subject to the following two conditions.

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer for compliance could void the user’s authority to operate the equipment.

Procedure for replacing the key battery

WARNING

• Do not swallow a coin type battery.
  • This product contains coin type battery. If a coin type battery is swallowed, it can cause severe internal burns and can lead to death. There have been cases where a swallowed battery has caused severe internal burns in just 2 hours.
  • Keep new and used batteries away from children.
  • If the key case does not close securely, stop using the product and keep it away from children.
  • If you think batteries might have been swallowed or placed inside any part of a person’s body, seek immediate medical attention.
• To prevent an explosion or leakage of flammable liquid or gas:
  • Do not replace the battery with an incorrect type. Replace only with the same or equivalent type.
  • Do not dispose of a battery into a fire or incinerator, or by mechanically crushing or cutting the battery.
  • Do not use, store, or take a battery any place where it may be exposed to extremely high temperature or extremely low air pressure.

CAUTION

• When the key case is opened, be careful to keep water, dust, etc. out. Also, do not touch the internal components.
• Dispose of used battery according to regulations for the disposal of battery.

1. Before replacing the battery, remove static electricity from your body by touching a metal grounded object.
2. Remove the screw (A) from the key.
3. With the Mitsubishi mark facing you, insert the cloth-covered tip of a flat-blade screwdriver into the notch in the key case and use it to open the case.
   • NOTE: Be sure to perform the procedure with the Mitsubishi mark facing you. If the Mitsubishi mark is not facing you when you open the key case, the buttons may come out.
   • The Federal Communications Commission (FCC) ID number, the Industry Canada (IC) number and the model number (radio certification) are indicated in the illustrated position.
4. Remove the used battery.
5. Install a new battery with the + side (B) up.
6. Close the key case firmly.
7. Attach the screw (A) removed in step 2.
8. Check the keyless entry system to see that it works.

NOTE

• You may purchase a replacement battery at an electric appliance store.
• An authorized Mitsubishi Motors dealer can replace the battery for you if you prefer.

FAQ