2024 Toyota Camry Safety Connects Guidelines
“The Safety Connect feature on the 2024 Toyota Camry sets new standards for vehicle safety and peace of mind with its innovative and comprehensive safety suite. Safety Connect, which incorporates state-of-the-art technology into the Camry to give drivers and passengers an extra layer of security, enables quick response and assistance in an emergency. This cutting-edge system provides a number of safety services meant to boost driver confidence and guarantee quick action when necessary. The Safety Connect feature uses networking to provide real-time support and assistance, from automatic collision alerts to roadside assistance.
Safety Connect
Safety Connect is a subscription-based telematics service that uses Global Positioning System (GPS) data and embedded cellular technology to provide safety and security features to sub-scribers. Safety Connect is supported by Toyota’s designated response center, which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select, telematics hardware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be bound by the Telematics Subscription Service Agreement and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com in the United States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada. All use of the Safety Connect service is subject to such then-applicable Terms and Conditions.
System components
- Microphone
- LED light indicators
- “SOS” button
Services
Subscribers have the following Safety Connect services available:
- Automatic Collision Notification*
Helps drivers receive necessary response from emergency service providers.
*: U.S. Patent No. 7,508,298 B2 - Stolen Vehicle Location
Helps drivers in the event of vehicle theft. - Emergency Assistance Button (“SOS”)
Connects drivers to response-center support. - Enhanced Roadside Assistance
Provides drivers various on-road assistance.
Subscription
After you have signed the Telematics Subscription Service Agreement and are enrolled, you can begin receiving services.
A variety of subscription terms are available for purchase. Contact your Toyota dealer, call the following appropriate Customer Experience Center or push the “SOS” button in your vehicle for further subscription details.
- The United States
1- 800-331-4331 - Canada
1- 888-869-6828 - Puerto Rico
1- 877-855-8377
Safety Connect Services Information
- Phone calls using the vehicle’s Bluetooth® technology will not be possible when Safety Connect is active and in use.
- Safety Connect is available beginning Fall 2009 on select Toyota models (in the contiguous United States only). Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availability, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support. Enrollment and Telematics Subscription Service Agreement are required. A variety of subscription terms are available; charges vary by subscription term selected and location.
- Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Location are available in the United States, including Hawaii and Alaska, Puerto Rico and Canada, and Enhanced Roadside Assistance are available in the United States, Puerto Rico and Canada.
- Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and Enhanced Road Assistance are not available in the U.S. Virgin Islands. For vehicles first sold in the U.S. Virgin Islands, no Safety Connect services will function in or outside the U.S. Virgin Islands.
- Safety Connect services are not subject to section 255 of the Telecommunications Act and the device is not TTY compatible.
Languages
The Safety Connect response center will offer support in multiple languages. The Safety Connect system will offer voice prompts in English, Spanish, and French. Please indicate your language of choice when enrolling.
When contacting the response center
You may be unable to contact the response center if the network is busy.
Safety Connect LED light Indicators
When the engine switch is turned to IGNITION ON mode, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
- Green indicator light on = Active service
- Green indicator light flashing = Safety Connect call in process
- Red indicator light (except at vehicle start-up) = System malfunction (contact your Toyota dealer)
- No indicator light (off) = Safety Connect service not active
Safety Connect services
Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is designed to automatically call the response center. The responding agent receives the vehicle’s location and attempts to speak with the vehicle occupants to assess the level of emergency. If the occupants are unable to communicate, the agent automatically treats the call as an emergency, contacts the nearest emergency services provider to describe the situation, and requests that assistance be sent to the location.
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in locating and recovering the vehicle. After filing a police report, call the Customer Experience Center at 1-800-331-4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-888-
869- 6828 in Canada, and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Connect-equipped vehicle location data may, under certain circumstances, be shared with third parties to locate your vehicle. Further information is available at Toyota.com in the United States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to reach the Safety Connect response center. The answering agent will determine your vehicle’s location, assess the emergency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that you are not experiencing an emergency.
Enhance Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-center agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced Roadside Assistance services and their limitations, please see the Safety Connect Terms and Conditions, which are available at Toyota.com in the United States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Safety information for Safety Connect
Important! Read this information before using Safety Connect.
Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power radio transmitter and receiver. It receives and also sends out radio frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for mobile wire-less phones. Those guidelines are consistent with the safety standards previously set by the following U.S. and international standards bodies.
- ANSI (American National Standards Institute) C95.1 [1992]
- NCRP (National Council on Radiation Protection and Measurement) Report 86 [1986]
- ICNIRP (International Commission on Non-Ionizing Radiation Protection) [1996]
Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. Over 120 scientists, engineers, and physicians from universities, and government health agencies and industries reviewed the available body of research to develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in addition to those standards.
FAQs
In the 2024 Camry, an integrated safety system called Toyota Safety Connect provides a range of connectivity and emergency assistance capabilities.
Roadside assistance, Emergency Assistance, Automatic Collision Notification, and Stolen Vehicle Locator are just a few of the services offered by Safety Connect.
Automatic Collision Notification instantly notifies emergency services of an impending collision and gives them the location of the vehicle so they can respond quickly.
Yes, by manually pressing the SOS button on the car, passengers can ask for emergency assistance.
Law enforcement can locate and retrieve your stolen Camry with the help of Safety Connect’s Stolen Vehicle Locator.
Yes, in order to continue using Safety Connect’s services after the initial trial period, a subscription is normally required.
After purchasing a new Camry, Safety Connect typically offers a free trial period for a predetermined amount of time.
A compatible smartphone app can be used to remotely control some Safety Connect features, like locking and unlocking the doors and turning on the lights and horn.
For precise information, it’s important to check with Toyota or the dealership as availability may differ by area or nation.
Though it’s advisable to confirm compatibility with your particular device, Safety Connect frequently works with compatible mobile devices.
Safety Connect subscriptions can frequently be moved to a different Toyota car that is compatible during the subscription period.
Yes, Safety Connect may provide vehicle health reports and maintenance alerts for some models.
In the event that an alert is unintentionally set off, get in touch with the response center as soon as possible to ensure there isn’t an emergency
Normally, one can disable or unsubscribe from Safety Connect, but doing so will prevent one from using its safety services.
Safety Connect ensures dependability in emergency situations and delivers assistance in a timely manner by utilizing a strong system and network.
Useful Link
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