2020 Renault Master Owner’s Manual
A thorough redesign improved the 2020 Renault Master, a prominent player in the light commercial vehicle segment, in terms of both appearance and functionality. This new model has an updated front-end design that offers better ergonomics and efficiency along with a more sturdy and contemporary appearance. Notably, the 2020 Master has a range of effective engines that meet the most recent pollution regulations, sophisticated driver-assistance technologies, and a selection of body shapes to meet various commercial purposes. The goal of this upgrade was to strengthen the Master’s position in the competitive commercial van market by emphasizing affordability, adaptability, and dependability.
SIDE PROTECTION DEVICES
Side airbags
These airbags may be fitted to the front seats and are deployed at the sides of the seats (door side) to protect the occupants in the event of a severe side impact. Depending on the vehicle, a marking on the windscreen informs you of the presence of additional means of restraint (airbags, pretensioners, etc.) in the passenger compartment. These airbags operate through slits in the front seatbacks (door side): never insert any objects in these slits.
Warnings concerning the side airbag
- Fitting seat covers: seats equipped with an airbag require covers specifically designed for your vehicle. Contact an authorised dealer to find out if these covers are available. The use of any covers other than those designed for your vehicle (including those designed for another vehicle) may affect the operation of these airbags and reduce your protection.
- Do not place any accessories, objects or even pets between the seatback, the door and the internal fittings. Do not cover the seatback with any items such as clothes or accessories. This may prevent the air bag from operating correctly or cause injury when the air bag is deployed.
- No work or modification whatsoever may be carried out on the seat or internal fittings, except by qualified personnel from an approved dealer.
- The area between the rear bench seatback and the trim is the area of airbag operation: Never place any objects here.
ADDITIONAL METHODS OF RESTRAINT
All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent the risk of serious injuries caused by items which may be dislodged when the air bag inflates. The air bag is designed to complement the action of the seat belt. Both the air bags and seat belts are integral parts of the same protection system. It is therefore essential to wear seat belts at all times. If seat belts are not worn, the occupants are exposed to the risk of serious injury in the event of an accident. It may also increase the risk of minor superficial injuries occurring when the air bag is deployed, although such minor injuries are always possible with air bags. If the vehicle should overturn or suffer a rear impact, however severe, the pre-tensioners and air bags are not always triggered. Shocks to the underbody of the vehicle, e.g. from pavements, potholes or stones, can all trigger these systems.
- No work or modification whatsoever may be carried out on any part of the air bag system (air bags, pretensioners, computer, wiring harness, etc.), except by qualified personnel from an approved dealer.
- To ensure that the system is in good working order and to avoid accidental trig-gering of the system which may cause injury, only qualified Network personnel may work on the air bag system.
- As a safety precaution, have the air bag system checked if your vehicle has been involved in an accident, or is stolen or broken into.
- When selling or lending the vehicle, inform the user of these points and hand over this driver’s handbook with the vehicle.
- When scrapping your vehicle, contact your approved dealer for disposal of the gas generator(s).
Operating faults
Indicator light lights up when the ignition is switched on and goes out after a few seconds. If it does not light up when the ignition is switched on, or comes on when the engine is running, there is a fault in the system. Contact your approved dealer as soon as possible. Your protection will be re-duced until this fault is rectified.
CHILD SAFETY: General information
Carrying children
Please ensure that you comply with the legislation of your country. Children, and adults, must be correctly seated and strapped in for all journeys. The children being carried in your vehi-cle are your responsibility. A child is not a miniature adult. Children are at risk of specific injuries as their muscles and bones have not yet finished growing. The seat belt alone would not provide suitable protection. Use an approved child seat and ensure you use it correctly. A collision at 30 mph (50 km/ h) is the same as falling a distance of 10 metres. Transporting a child without a restraint is the equi-valent of allowing him or her to play on a fourth-floor balcony without railings. Never travel with a child held in your arms. In the event of an accident, you will not be able to keep hold of the child, even if you yourself are wearing a seat belt. If your vehicle has been involved in a road accident, replace the child seat and have the seat belts and ISOFIX anchorage points checked.
Driver’s responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-suffi-cient alone on your vehicle, even for a short time. They may pose a risk to themselves or to others by starting the engine, activating equipment such as the electric windows or by locking the doors. Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
Using a child seat
The level of protection offered by the child seat depends on its ability to re-strain your child and on its installation. Incorrect installation compromises the protection it offers the child in the event of harsh braking or an impact. Before purchasing a child seat, check that it complies with the regulations for the country you are in and that it can be fitted in your vehicle. Consult an ap-proved dealer to find out which seats are recommended for your vehicle. Before fitting a child seat, read the manual and respect its instructions. If you experience any difficulties during installation, contact the manufacturer of the equipment. Keep the instructions with the seat.
Set a good example by always fas-tening your seat belt and teaching your child:
- to strap themselves in correctly.
- to always get in and out of the car at the kerb, away from busy traf-fic.
Do not use a second-hand child seat or one without an instruction manual. Check that there are no objects in the vicinity of the child seat which could impede its operation. Never leave a child unattended in the vehicle. Check that your child is always strapped in and that the belt or safety harness used is correctly set and adjusted. Avoid wearing bulky clothing which could cause the belts to slacken. Never let your child put their head or arms out of the window. Check that the child is in the correct position for the entire journey, especially if asleep.
Rear-facing child seats
A baby’s head is, proportionally, heavier than that of an adult and its neck is very fragile. Transport the child in this po-sition for as long as possible (until the age of 2 at the very least). It supports both the head and the neck. Choose a bucket type seat for best side protection and change it as soon as the child’s head is higher than the shell.
Forward-facing child seats
The child’s head and abdomen need to be protected as a priority. A forward facing child seat which is firmly attached to the vehicle will reduce the risk of impact to the head. Ensure your child travels in a forward-facing seat with a harness for as long as their size permits.
Choose a bucket type seat for optimum side protection.
Booster cushions
From 15 kg or 4 years, the child can travel using a booster seat, which will enable the seat belt to be adapted to suit his/her size and shape. The booster seat cushion must be fitted with guides to position the seat belt on the child’s thighs rather than the stomach. It is recommended that you use a seat-back fitted with a belt strap guide which can be adjusted in terms of height to position the seat belt in the centre of the shoulder. It must never rest on the neck or on the arm.
Choose a bucket type seat for optimum side protection.
CHILD SAFETY: choosing a child, baby seat mounting
There are two ways of attaching child seats: via the seat belt or using the ISOFIX system.
Attachment via the seat belt
The seat belt must be adjusted to ensure that it is effective in the event of harsh braking or an impact. Ensure that the strap paths indicated by the child seat manufacturer are re-spected. Always check that the seat belt is cor-rectly fastened by pulling it up, then pulling it out fully whilst pressing on the child seat. Check that the seat is correctly held by moving it from side to side and back to front: the seat should remain firmly fixed. Do not use the child seat if it may unfasten the seat belt restraining it: the base of the seat must not rest on the buckle and/or catch of the seat belt. Check that the child seat has not been installed at an angle and that it is not resting against a window. The seat belt must never be twisted or the tension relieved. Never pass the shoulder strap under the arm or behind the back. Check that the seat belt has not been damaged by sharp edges. If the seat belt does not operate nor-mally, it will not protect the child. Consult an approved dealer. Do not use this seat until the seat belt has been repaired. No modifications may be made to the component parts of the restraint system (ISOFIX seat belts, seats and their mountings) originally fitted.
Attachment using the ISOFIX system
Authorised ISOFIX child seats are ap-proved in accordance with current reg-ulations if any of the three cases below applies:
- universal ISOFIX 3-point forward-facing seat;
- semi-universal ISOFIX 2-point seat;
- specific.
For the latter two, check that your child seat can be installed by consulting the list of compatible vehicles. Attach the child seat with the ISOFIX locks, if these are provided. The ISOFIX system allows quick, easy, safe fitting. The ISOFIX system consists of 2 rings and, in some cases, a third ring. Before using an ISOFIX child seat that you pur-chased for another vehicle, check that its installation is authorised. Consult the list of ve-hicles which can be fitted with the seat from the equipment manufac-turer.
CHILD SAFETY: fitting a child seat: general information
Some seats are not suitable for fitting child seats. The diagrams on the fol-lowing pages show you how to attach a child seat. The types of child seats indicated may not be available. Before using a differ-ent child seat, check with the manufac-turer that it can be fitted. Fit the child seat in a rear seat wherever possible. Check that when installing the child seat in the vehicle it is not at risk of coming loose from its base. If you have to remove the headrest, check that it is correctly stored so that it does not come loose under harsh braking or impact. Always attach the child seat to the vehicle even if it is not in use so that it does not come loose under harsh braking or impact.
Front seats
The laws concerning children travel-ling in the front passenger seat differ in every country. Consult the legislation in force and follow the indications on the diagrams on the following pages.
Before fitting a child seat in this seat (if authorised):
- lower the seat belt as far as possible;
- on equipped vehicles, push the seat back as far as possible;
- on equipped vehicles, tilt the seat-back slightly (approximately 25°);
- on equipped vehicles, raise the seat base as far as possible.
After installing the child seat, when this is possible, you can move the vehi-cle seat forward if necessary (so as to leave enough space in the rear seats for passengers or other child seats). In the case of a rear-facing child seat, do not let it touch the dashboard or move it to the furthest forward position. Do not change other settings after in-stalling the child seat.
In the rear seat
A carrycot can be installed across the vehicle and will take up at least two seats. Position the child with his or her feet nearest the door.
Move the front seat as far forward as possible to install a rear-facing child seat, then move back the seat in front as far as it will go, although without al-lowing it to come into contact with the child seat.
For the safety of the child in the for-ward-facing position:
- do not push the seat in front of the child back further than halfway along its runners;
- do not recline the seatback too far (maximum of 25°) and raise the seat as much as possible.
Always remove the headrest from the rear seat on which the child seat is positioned. This must be done before fitting the child seat. Check that the forward-facing child seat is resting against the back of the vehi-cle seat.
FAQ
The 2020 Renault Master is a light commercial van.
Yes, it received a refreshed front-end design for a more robust and modern look.
The 2020 model offers a range of efficient engines that comply with the latest emission standards.
Yes, it is available in various body styles to suit different commercial needs.
The 2020 version includes advanced driver-assistance systems and improved ergonomics.
Yes, the updated engines are designed to be more fuel-efficient.
Renault has offered electric versions of the Master, but specific availability varies by market.
It includes features like stability control, advanced braking systems, and optional driver-assistance technologies.
Yes, the interior has been updated for better comfort and functionality.
The payload capacity varies depending on the model and configuration but is generally competitive within its class.
Yes, it includes modern connectivity and infotainment options, though the specifics depend on the trim and options selected.
With its comfort features and efficient engines, it is suitable for long distances, especially in its higher-spec configurations.
Yes, it offers a range of customization options to cater to various commercial requirements.
Warranty periods vary by region, so it’s best to check with a local Renault dealer.
It is competitive in terms of space, efficiency, and features, often compared favourably to its rivals in the light commercial van segment.