2020 Renault Zoe Owner’s Manual

With its combination of improved range, environmentally friendly performance, and practicality in the small car class, the 2020 Renault Zoe marked a significant turning point in the company’s electric vehicle lineup. Significant advancements in battery technology and electric motor efficiency in this model year have made the Zoe an appealing option for people who care about the environment. It met the needs of both eco-conscious drivers and urban commuters with its sleek, contemporary design and luxurious, high-tech interior. The 2020 Zoe is more adaptable for a range of driving situations, from shorter excursions to longer ones, thanks to its improved range capabilities. In the expanding market for electric vehicles, the 2020 Renault Zoe maintained its popularity and accessibility thanks to its user-friendly features and dedication to sustainable travel.

STEERING WHEEL

Adjusting the steering wheel height and depth
Lower the lever 1 and position the steering wheel in the required position. Then, raise the lever fully, beyond the point of resistance to lock the steering wheel. Make sure that the steering wheel is correctly locked.

Steering wheel heating
(depending on the vehicle)
This function heats the steering wheel 2.

Operating principle
When the temperature is reached, the function regulates the temperature of the heated areas for approximately 30 minutes and then switches off automatically.

Activating the function
With the ignition on, press switch 3, the indicator light in the switch lights up.

Deactivating the function Automatic:
The function switches off automatically after the regulation phase of approximately 30 minutes. The indicator light in switch 3 goes out.

Note: if the function has switched off automatically, press the switch 3 twice to reactivate it. If switch 3 is not pressed again, the function will be reactivated the next time the ignition is switched on.

Manually:
To deactivate the function during the regulation phase, press the switch. The indicator light in switch 3 goes out.

Power-assisted steering
The variable power-assisted steering system is equipped with an electronic control system that alters the assistance level to suit the vehicle’s speed. Steering is made easier during parking manoeuvres (for added comfort) while the force needed to steer increases progressively as the speed rises (for enhanced safety at high speeds). Never leave the steering wheel on full lock when the vehicle is stationary. With the engine switched off, or if there is a system fault, it is still possible to turn the steering wheel. The force required will be greater. A noise may be heard when the steering wheel is moved quickly. This is normal.

Direction indicators
Move stalk 1 parallel to the steering wheel and in the direction you will turn it.

One-touch mode
When driving, it is possible that the steering wheel may not be turned sufficiently to return the stalk automatically to its starting position.
In this case, briefly turn stalk 1 to the intermediate position, then release it: the stalk returns to its original point and the indicator light flashes three times.

Hazard warning lights
Press switch 2. This switch illuminates all four direction indicators and the side-mounted indicator lights simultaneously. It must only be used in an emergency to warn drivers of other vehicles that you have had to stop in an area where stopping is prohibited or unexpected or that you are obliged to drive under special conditions. Depending on the vehicle, the hazard warning lights may come on automatically under heavy deceleration. You can switch them off by pressing switch 2.

PEDESTRIAN HORN
Electric vehicles are particularly quiet. This system enables you to warn people of your presence, especially pedestrians and cyclists. The system is activated automatically when the engine is started. The sound triggers when the vehicle’s speed is between 1 and 20 mph.

Deactivating the system
With the engine running, press the switch 1 to deactivate the function. The indicator light 2 in switch 1 illuminates.

Activating the system
With the engine running, press the switch 1 to activate the function. The indicator light 2 in switch 1 goes out.

System activated:

• it goes on standby automatically when the vehicle speed is above approximately 20 mph (30 km/h);
• The system is activated automati-cally when the vehicle is being driven at a speed below approximately 20 mph (30 km/h).

Warning noise selection

• Keep the switch 1 depressed.
• The various sounds will be played in succession;
• release the switch 1 on the sound of your choice.

EXTERIOR LIGHTING AND SIGNALS

Side lights
Turn the ring 2 until the symbol is opposite mark 3. This indicator light on the instrument panel comes on.

Daytime running lights
The daytime running lights come on automatically with no action on stalk 1 when the engine is started, and they go off once the engine is switched off.

Manual operation
Turn the ring 2 until the symbol is opposite mark 3. This indicator light on the instrument panel comes on.

Automatic operation
(depending on the vehicle) Turn ring 2 until the AUTO symbol is opposite mark 3: with the engine running, the dipped beam headlights switch on or off automatically depending on the brightness of the light outside, without any action on stalk 1. Before driving at night, check that the electrical equipment is operating correctly and adjust the headlight beams (if your vehicle is not carrying its normal load). As a general precaution, check that the lights are not obscured (by dirt, mud, snow or objects being transported). If driving on the left in a left-hand drive vehicle (or vice versa), drivers must have the lights adjusted by an authorised dealer for the duration of the trip.

Main beam headlights
With the engine running and the dipped beam headlights lit, push stalk 1. This indicator light on the instrument panel comes on.
To return to the dipped headlight position, pull the stalk 1 towards you again.

“Raise lights during driving” function
When the main beam headlights are activated, the “Raise lights during driving” function improves driver visibility by automatically raising the dipped beam headlight and the main beam headlights. During deactivation of the main beam headlights, the dipped beam headlights return to their original position.

Automatic main beam headlights
Depending on the vehicle, this system switches the main beam headlights on and off automatically. It uses a camera located behind the interior rear-view mirror to detect vehicles that are being followed and those coming in the opposite direction.

The system may encounter difficulties under certain conditions, including:

• extreme weather conditions (rain, snow, fog, etc.);
• obstruction in front of the wind-screen or camera;
• when a following or oncoming vehicle has weak or hidden lighting;
• incorrect settings for the front headlights;
• reflective systems;

The main beam headlights come on au-tomatically if:

• exterior light is weak;
• no other vehicles or lighting are detected;
• the vehicle speed is above approximately 25 mph (40 km/h).

If any of the above conditions are not fulfilled, the system switches to dipped beam headlights.

Note: make sure the windscreen is not obscured (dirt, mud, snow, condensation etc.).

To activate automatic main beam headlights: Turn ring 2 until the AUTO symbol is opposite mark 3. A warning light comes on the instrument panel.

Operating faults
When the message “Check Automatic Lighting” appears on the instrument panel, the system is deactivated. Consult an approved dealer. Using the portable navigation system at night in the windscreen area below the camera may disturb the operation of the “automatic main beam headlights” system (risk of reflection on the windscreen). The “automatic main beam headlights” system should under no circumstances be used to replace driver attention and responsibility with regard to vehicle lighting and adapting to light, visibility and traffic conditions.

Switching off the lights
The lights will go out automatically when the engine is switched off, the driver’s door is opened or the vehicle is locked. In this case, the next time the engine is started the lights will be switched back on according to the posi-tion of the ring 2.

Note: if the fog lights are lit, the lights are not switched off automatically.

Welcome and goodbye function
(depending on the vehicle) Once the function is activated, the daytime running lights and the rear side lights will light up automatically upon detection of the card or when the vehi-cle is unlocked.

They switch off automatically:

• approximately one minute after light-ing up;
• when starting the engine based on the position of the lighting stalk;
• upon locking the vehicle.

Activating/deactivating the function
With the vehicle stationary, and the engine running, from the multimedia screen select the “Settings” menu, “Vehicle” tab, the “Car configuration” menu, “Welcome” then “External welcome”. Choose “ON” or “OFF” to activate or deactivate the function.

“See-me-home lighting” function
This function enables you to briefly switch on the side lights and dipped beam headlights (e.g. to provide light when opening a gate).

With the engine lights switched off,
the 2 ring in AUTO, pull the lever 1 to-wards you: the side lights and dipped beam headlights will switch on for approximately 30 seconds along with the and k on the instrument panel. To increase this duration, you may pull the stalk up to four times (total time restricted to approximately two minutes). On the instrument panel, the message “lighting on _ _ _” followed by the remaining time will appear as confirmation. You can then lock your vehicle. To switch off the lights before they go out automatically, turn ring 2 to any position, then return it to position AUTO.

Front fog lights
Turn centre ring 4 on the stalk 1 until the symbol faces mark 3, then release it. The operation of the fog lights depends on the exterior lighting position selected, and an indicator light will light up on the instrument panel.

Rear fog light
Turn centre ring 4 on the stalk until the symbol faces mark 3, then release it. The operation of the fog lights depends on the exterior lighting selected, and an indicator light will light up on the instrument panel.
To avoid inconveniencing other road users, remember to switch off the rear fog light when it is no longer needed. When driving in fog or snow, or when transporting objects which are higher than the roof, the headlights do not come on automatically. The driver remains in full control of switching on the fog lights: the indi-cator lights on the instrument panel inform you whether the fog lights are lit (indicator light on) or not (indicator light off).

Switching off the lights
Turn the centre ring 4 again until mark 3 is opposite the symbol for the fog lights that you wish to switch off. The corre-sponding indicator light on the instrument panel goes out. The front and rear fog lights switch off when the exterior lights are switched off.

Cornering lights
(depending on the vehicle) Driving in forward gear, whenever the dipped beam headlights are on and under certain conditions (at speed, the steering wheel at an angle, the indicator lights on, etc.), when taking a corner one of the front fog lights will switch on to light the inside of the bend. In reverse, the two front fog lights switch on automatically.

HEADLIGHT BEAM ADJUSTMENT
Switch A is used to adjust the height of the headlight beams according to the load. With the dipped beam headlights lit, press or lift switch A as many times as is necessary to select the required position on the instrument panel. The position selected is displayed on the instrument panel for approximately 30 seconds.

Note: lights on, at each engine start-up the selected position is displayed on the instrument panel for approximately 30 seconds.

Special note
When driving the vehicle, the wiping speed slows down whenever the vehicle stops. For example, a fast wiping speed will slow to normal wiping speed. As soon as the vehicle moves off, wiping will return to the speed originally selected. If stalk 1 is operated, it overrides and cancels the automatic function.

Operating faults
In the event of a malfunction of the automatic wiping, the wiper is set to intermittent wiping. Contact an authorised dealer.

The operation of the rain sensor can be disturbed in the event of:

• damaged wiper blades; a screen of water or traces left by a blade in the sensor’s detection zone may increase the response time of the automatic wiper, or increase the wiping frequency;
• a windscreen with any chip or crack level with the sensor, or a wind-screen covered in dust, dirt, insects, ice, the use of washing wax and water-repellent chemicals; the auto-matic wiping will be less sensitive, or even unresponsive.

Special note
When driving the vehicle, the wiping speed slows down whenever the vehi-cle stops. For example, a fast wiping speed will slow to a normal wiping speed. As soon as the vehicle moves off, wiping will return to the speed originally selected. If stalk 1 is operated, it overrides and cancels the automatic function.

Precautions

• In the event of ice, check whether the blades are stuck to the windscreen before operating the wiping mechanism. If you activate the wipers while the blades are stuck down with ice, you may risk damaging both the blade and the wiper motor.
• Do not activate the wipers on a dry screen. This will lead to premature wear or damage to the blades.

Specific front wiper position
(service position)
This position enables the blades to be lifted to remove them from the windscreen.

This can be useful:

• to clean the blades;
• to release the blades from the windscreen in winter;

With the engine stopped or started, lift the stalk twice 1 to position A (single sweep). The blades stop slightly away from the bonnet. To return the blades to a low position, with the ignition on, ensure that the wipers have folded down onto the wind-screen, then move the stalk 1 to position A (single sweep). Before switching on the ignition, place the wipers on the windscreen. Otherwise, there may be a risk of damage to the bonnet or the wipers when they are switched on. In the event of obstacles on the windscreen (dirt, snow, ice etc.), clean the windscreen (including the central area located behind the inner rear view mirror) before starting the wipers (risk of motor overheating). If an object is preventing a blade from moving, it may stop functioning. Remove the obstacle and reactivate the wiper using the wiper stalk.

Windscreen washer
With the ignition on, pull stalk 1 then release. A longer pull will trigger, in addition to the windscreen washer, two sweeps of the wipers followed, a few seconds later, by a third. On vehicles fitted with a multimedia screen, you can choose to activate or disable the third sweep of the blades.

Note: in temperatures below zero, the washer liquid may freeze on the windscreen, reducing visibility. Heat the windscreen using the demister control before cleaning. When working in the engine compartment, ensure that the windscreen wiper stalk is in position B (stop).

Efficiency of a wiper blade
Check the condition of the wiper blades. How long they last depends on you:

• it must remain clean: clean the blade and the screen regularly with soapy water;
• do not use it when the screen is dry;
• free it from the screen when it has not been used for a long time.

In all cases, replace it as soon as it begins to lose efficiency: approximately once a year.

Precaution for using the wipers

• In freezing or snowy weather conditions, clear the screen before starting the wipers (risk of motor overheating);
• ensure that no objects are obstructing the travel of the blade.

FAQ

Useful Link

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