2021 Renault Master User Manual

Part of Renault’s dependable commercial vehicle range, the 2021 Renault Master maintained its reputation for efficiency and versatility, making it a well-liked option in the van market. This model year, which had a variety of diesel engine options, plenty of cargo space, and an efficient, user-friendly interior, upheld its reputation for dependability and practicality. The 2021 Master was a dependable option for companies and individuals requiring a robust and adaptable transportation solution because it also included improvements in safety and driver-assistance technologies. Its design demonstrated Renault’s dedication to satisfying the wide range of demands of commercial users by catering to a number of professional uses, from passenger services to freight transport.

REAGENT TANK

Please ensure that you comply with the legislation of your country.
It is important to remember that failure to respect regulations in force could lead to legal action being taken against the vehicle owner.

Operating principle
The reagent is intended for Diesel engines fitted with the SCR (selective catalytic reduction) system. Using the reagent reduces the quantity of nitrogen oxides in exhaust gases. Reagent consumption in real time pends on vehicle usage conditions, the equipment fitted, and driving style.

Reagent quality
Use only reagents which conform to standard ISO 22241 and in accordance with the mark on the tank filler cap.

Topping up
Useful capacity of fuel tank: approximately 21 litres or 28 litres (depend- ing on the vehicle). Ignition off, open the front passenger door to open the cover 2. Unscrew the cap 1.

Note: ammonium hydroxide vapour may escape from the cap opening when the tank temperature is high.

To fill up with reagent, the engine must be stopped (not just on standby in the case of vehicles with the Stop and Start function). You must switch off the ignition If the “xxxKM failure Top up AdBlue” message appears, fill the reagent tank and refer to the filling instructions.

Filler cap: this is specific.
If you have to replace it, make sure it is identical to the original cap. Contact an approved Dealer. Do not wash the filler area with a high-pressure washer.

Precautions for use
The tank can be filled at the pump. In other cases, it is essential to read the information shown on the reagent container (e.g. the can or bottle). When filling, handle the reagent carefully. They can damage clothes, shoes, bodywork components etc. If the reagent overflows, or contaminates any paintwork, clean the affected area quickly with plenty of cold water and a soft cloth.

Note: if the reagent crystallises, use a soft sponge.

In extremely cold weather conditions
In frosty conditions, fill the reagent tank as soon as the warning light and the “TOP UP AdBlue before 1500 km” message, or, depending on the vehicle, the “TOP UP AdBlue before 1200 km” message is displayed on the instrument panel.

Special cases
The reagent fluid freezes below about -10°C. In these conditions, do not attempt filling when the fluid is frozen. In the event of needing to top up or fill the tank with reagent (on), park the vehicle in a hotter location if possible so that the reagent becomes liquid again. Otherwise, have a qualified professional top up or fill up with reagent fluid. After filling the reagent tank, check that the cap and cover are closed, start the engine and WAIT 10 seconds with the vehicle stationary, and engine running, before setting off again. If this operation is not carried out, the filling of the tank will not be taken into account automatically until after several dozen of minutes of driving. The message “— TOP UP AdBlue” and/or the warning lights will continue to appear until the filling has been registered by the system.

Alert with a message on the instrument panel on display 3
Front-wheel drive and van versions of Warning lights and the messages on the instrument panel 3are displayed ac- according to the estimated range of the remaining reagent. Depending on how the vehicle is driven, they may be displayed before the re-agent gauge on the instrument panel is at a minimum.

SPECIAL FEATURES OF DIESEL VERSIONS

Manual regeneration (cont.)
Wait until the warning light goes out (approximately 20 minutes).
The message “DPF Regeneration Completed” is displayed on the instrument panel. If the conditions are not met before or during regeneration, the warn- ing light goes out and the message “DPF Regeneration Interrupted” is displayed and the procedure is cancelled. The message “Regenerate DPF [long press]” is displayed again to enable you to renew the manual procedure.

Note:

• during the regeneration process, the engine speed first increases to approximately 3,000 rpm in order to warm the engine. It then decreases to approximately 1,700 rpm until the end of the regeneration;
• Manual regeneration is not possible when the engine, the cooling system or the ambient temperature are cold. It starts only after the engine has warmed;
• regeneration frequently produces white fumes and unusual odours in the exhaust system. This does not indicate that the system operating incorrectly;
• pressing one of the pedals will inter- rupt the particle filter regeneration.

Special cases
If the filter becomes excessively saturated, the © warning light and, depending on the vehicle, the warning light will appear on the instrument panel, accompanied by the message “Check injection”. In this case, please consult an Authorised Dealer. If the ® warning light and, depending on the vehicle, the warning light appears, accompanied by the

“WARNING: Engine Failure Risk” message, stop the vehicle, switch off the engine and contact an Approved Dealer.

DRIVING ADVICE, ECO-DRIVING 
Fuel consumption is accredited in ac- accordance with a standard regulatory method. Identical for all manufacturers, this enables vehicles to be compared with one another. Consumption in real-time depends on vehicle usage conditions, the equipment fitted and the user’s driving style. To optimise fuel consumption, please refer to the following advice.

Depending on the vehicle, you will have various functions which enable you to lower your fuel consumption:

• the rev counter;
• gear change indicator;
• the journey record and eco-driving advice via the multimedia display;
• ECO mode activated by the ECO button;

If fitted on the vehicle, the navigation system provides additional information.

Journey record
Once the engine is switched off, you will see “Journey record” displayed on screen 2 , enabling you to view in- information relating to your last journey.

This indicates:

• average fuel consumption;
• number of miles/kilometres travelled;
• number of miles/kilometres saved.

An overall rating from 0 to 100 is dis- played to let you assess your eco-driving performance. The higher the rating, the lower the fuel consumption. Eco advice is given to help improve your performance.
With your favourite journeys saved, you can evaluate your performance. For more information, please see the multimedia system instructions.

ECO mode
ECO mode is a function which op- optimises fuel consumption. It acts on certain power-consuming systems in the vehicle (heating, air conditioning, power-assisted steering, etc.) and on certain driving actions (acceleration, gear changing, cruise control, deceleration, etc.).
Limiting acceleration enables low fuel consumption in urban and surrounding areas. When ECO mode is in use, it is normal for changes in the heating level to occur.

Driving advice, Eco-driving Behaviour

• Drive carefully for the first few miles until the engine reaches its normal operating temperature, rather than let it warm up while the vehicle is stationary.
• Speed is expensive.
• Dynamic driving with a lot of frequent acceleration and braking is expensive on fuel in comparison to the time saved.
• Do not overrev the engine in the intermediate gears.
  You should always use the highest gear possible.
• Avoid sudden acceleration.
• Brake as little as possible. If you anticipate an obstacle or bend in advance, you may then simply release the accelerator pedal.
• Do not try to maintain the same speed up a hill, accelerate no more than you would on the level. Keep your foot in the same position on the accelerator pedal.
• Double declutching and accelerating before switching off are unnecessary in modern vehicles.
• Bad weather, flooded roads:
  • Do not drive through floods if the water is above the lower edge of the wheel rims.

Obstructions to the driver
On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting regularly. Do not lay one mat on top of another. There is a risk of wedging the pedals

Tyres

• An underinflated tyre increases fuel consumption.
• The use of non-recommended tyres can increase fuel consumption.

Advice on use

• Favour ECO mode.
• Electricity is fuel; switch off all the electrical components which are not really needed. However (safety first), keep your lights on when the visibility is bad (“see and be seen”).
• Use the air vents. Driving with the windows open at 60 mph (100 km/h) will increase fuel consumption by 4%.
• Never fill the fuel tank right to the brim to avoid overflow.
• In vehicles fitted with air conditioning, it is normal to observe an increase in fuel consumption (especially in urban conditions) when it is used. For vehicles fitted with manual air conditioning, switch off the system when it is not required. Advice for reducing consumption and therefore helping to preserve the environment:
• If the vehicle has been parked in the sun, open the doors for a few mo-ments to let the hot air escape before starting the engine.
  Do not leave an empty roof rack fitted to the vehicle.
• When towing a caravan, fit a wind deflector and adjust it carefully.

MAINTENANCE AND ANTIPOLLUTION ADVICE
Your vehicle complies with criteria for recycling and recovering vehicles at the end of their service life, which entered into force in 2015. Some parts of your vehicle have therefore been designed to facilitate future recycling. These parts are easy to remove so that they can be recovered and reprocessed by recycling companies. By virtue of its design, moderate fuel consumption and initial settings, your vehicle also conforms to current antipollution regulations. The manufacturer is actively striving to reduce pollutants exhaust gas emissions and to save energy. But the fuel consumption of your vehicle and the level of pollutant exhaust gas emissions are also your responsibility. Ensure that it is maintained and used correctly.

Maintenance
It is important to remember that failure to respect antipollution regulations could lead to legal action being taken against the vehicle owner. In addition, replacing the engine, fuel supply system and exhaust components with parts other than those originally recommended by the manufacturer may alter your vehicle so that it no longer complies with antipollution regulations. Have your vehicle adjusted and checked by an approved Dealer, in ac-cordance with the instructions given in your maintenance schedule: they will have all the equipment necessary for ensuring that your vehicle is maintained to its original standard.

Engine adjustments

• Air filter, diesel filter: a choked element will reduce efficiency. It must be replaced.
• Idle speed: this does not require adjustment.

Exhaust gas monitoring system
The exhaust gas monitoring system will detect any operating faults in the vehi- cle’s antipollution system. If this system malfunctions, toxic substances may be released into the atmosphere or damage may occur. This warning light on the instrument panel will indicate if there are any faults in the system: This lights up when the ignition is switched on and goes out when the engine is started.

• If it lights up continuously, consult an approved Dealer as soon as possi-ble;
• if it flashes, reduce the engine speed until the light stops flashing. Contact your approved dealer as soon as possible.

ENVIRONMENT
Your vehicle has been designed with respect for the environment in mind for its entire service life: during production, use and at the end of its life.

Manufacture
Your vehicle has been manufactured at an industrial site which uses a progress policy to reduce environmental impacts on rivers and natural areas (reduction of water and energy consumption, visual and noise pollution, atmospheric emissions and wastewater, sorting and reusing waste).

Emissions
Your vehicle has been designed to emit fewer greenhouse gases (CO2) while in use, and therefore to consume less fuel (eg. 140 g/km, equivalent to 5.3 l/100 km for a diesel vehicle). Our vehicles are also equipped with a particle filter system including a cata-lytic converter, an oxygen sensor and an active carbon filter (the latter prevents vapour from the fuel tank being released into the open air). For certain diesel vehicles, this system also has a particle filter to reduce the volume of soot particles emitted.

Please make your own contribution towards protecting the environment too

• Worn parts replaced in the course of routine vehicle maintenance (vehi-cle battery, oil filter, air filter, batter-ies, etc.) and oil containers (empty or filled with used oil) must be disposed of through specialist organisations.
• At the end of the vehicle’s service life, it should be sent to approved centres to ensure that it is recycled.
• In all cases, comply with local legislation.

Recycling
Your vehicle is 85% recyclable and 95% recoverable. To achieve these objectives, many of the vehicle components have been designed to enable them to be recycled. The materials and structures have been carefully designed to allow these components to be easily removed and reprocessed by specialist companies. In order to preserve raw material resources, this vehicle incorporates numerous parts made from recycled plastics or renewable materials (vegetable or animal-derived materials such as cotton or wool).

FAQ

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