2020 Toyota Prius Prime Owner’s Manual

The 2020 Toyota Prius Prime is a sophisticated example of hybrid technology, with a cutting-edge style and high-tech features that work together perfectly. The Prius Prime is known for its eco-friendly performance. It has a plug-in hybrid drivetrain that combines a gas engine and an electric motor, giving it a longer electric-only range and less pollution. The 2020 Prius Prime shows how committed Toyota is to redefining hybrid greatness and making a greener automotive future. It has a sleek and aerodynamic exterior, new technology improvements, and a strong commitment to sustainability.

Keys

The keys
The following keys are provided with the vehicle.

1. Electronic keys
   • Operating the smart key system
   • Operating the wireless remote control function
   • Operating the Remote Air Conditioning System
2. Mechanical keys
3. Key number plate

Wireless remote control

1. Locks all the doors
2. Unlocks all the doors
3. Opens the side windows*
4. Operates Remote Air Conditioning System
5. Sounds the alarm

Using the mechanical key
To take out the mechanical key, slide the release lever and take the key out. The mechanical key can only be inserted in one direction, as the key only has grooves on one side. If the key cannot be inserted in a lock cylinder, turn it over and re-attempt to insert it. After using the mechanical key, store it in the electronic key. Carry the mechanical key together with the electronic key. If the electronic key bat-tery is depleted or the entry function does not operate properly, you will need the mechanical key.

• If you lose your mechanical keys
  New genuine mechanical keys can be made by your Toyota dealer using another mechanical key and the key number stamped on your key number plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
• When riding in an aircraft
  When bringing an electronic key onto an aircraft, make sure you do not press any buttons on the electronic key while inside the aircraft cabin. If you are carrying an electronic key in your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the electronic key to emit radio waves that could interfere with the operation of the aircraft.
• Electronic key battery depletion
  • The standard battery life is 1 to 2 years.
  • If the battery becomes low, an alarm will sound in the cabin and a message will be displayed on the multi-information display when the hybrid system stops.
  • As the electronic key always receives radio waves, the battery will become depleted even if the electronic key is not used. The following symptoms indicate that the electronic key battery may be depleted. Replace the battery when necessary.
    • The smart key system or the wireless remote control does not operate.
    • The detection area becomes smaller.
    • The LED indicator on the key surface does not turn on.
    • You can replace the battery by yourself (P. 635). However, as there is a danger that the electronic key may be damaged, it is recommended that replacement is carried out by your Toyota dealer.
  • To avoid serious deterioration, do not leave the electronic key within 3 ft.(1 m) of the following electrical appliances that produce a magnetic field:
    • TVs
    • Personal computers
    • Cellular phones, cordless phones, and battery chargers
    • Table lamps
    • Induction cookers
• If a message regarding the state of the electronic key or power switch mode, etc. is shown
  To prevent trapping the electronic key inside the vehicle, leaving the vehicle without turning off the power switch or other passengers from unintentionally taking the key out of the vehicle, etc., a message that prompts the user to confirm the state of the electronic key or power switch mode may be shown on the multi-information display. In those cases, follow the instructions on the display immediately.
• If “Key Battery Low Replace Key Battery” is displayed on the multi-information display
  The electronic key has a low battery. Replace the electronic key battery.
• Replacing the battery
• Confirmation of the registered key number
  The number of keys already registered to the vehicle can be confirmed. Ask your Toyota dealer.
• If “A New Key has been Registered Contact Your Dealer for Details” is displayed on the multi-information display
  This message will be displayed each time the driver’s door is opened when the doors are unlocked from the outside for approximately 10 days after a new electronic key has been registered.
  If this message is displayed but you have not had a new electronic key registered, ask your Toyota dealer to check if an unknown electronic key (other than those in your possession) has been registered.
• If the wrong key is used
  The key cylinder rotates freely to isolate the inside mechanism.

NOTICE

• To prevent key damage
  • Do not drop the keys, subject them to strong shocks, or bend them.
  • Do not expose the keys to high temperatures for long periods of time.
  • Do not get the keys wet or wash them in an ultrasonic washer etc.
  • Do not attach metallic or magnetic materials to the keys or place the keys close to such materials.
  • Do not disassemble the keys.
  • Do not attach a sticker or anything else to the surface of the electronic key.
  • Do not place the keys near objects that produce magnetic fields, such as TVs, audio systems, and induction cookers.
  • Do not place the keys near medical electrical equipment such as low-frequency therapy equipment or microwave therapy equipment, and do not receive medical attention with the keys on your person.
• Carrying the electronic key on your person
  Carry the electronic key 3.9 in. (10 cm) or more away from electric appliances that are turned on. Radio waves emitted from electric appliances within 3.9 in. (10 cm) of the electronic key may interfere with the key, causing the key to not function properly.
• In case of a smart key system malfunction or other key-related problems
  Take your vehicle with all the electronic keys provided with your vehicle to your Toyota dealer.
• When an electronic key is lost
  If the electronic key remains lost, the risk of vehicle theft increases significantly. Visit your Toyota dealer immediately with all remaining electronic keys that were provided with your vehicle.

Side doors
The vehicle can be locked and unlocked using the entry function, wireless remote control, or door lock switches.

Unlocking and locking the doors from the outside
Carry the electronic key to enable this function.

Grip the driver’s door handle to unlock the door. Holding the driver’s door handle for approximately 2 seconds unlocks all the doors. Some models, grip the front passenger’s door handle to unlock all the doors*. Make sure to touch the sensor on the back of the handle.
The doors cannot be unlocked for 3 seconds after the doors are locked. The door unlock settings can be changed.
Touch the lock sensor (the indentation on the surface of the front door handle) to lock the doors.

Wireless remote control

1. Locks all the doors: Check that the door is securely locked.
2. Unlocks all the doors: Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors.
3. Press and hold to open the side windows. This setting must be customized at your Toyota dealer.

• Operation signals
  • Doors: A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice)
  • Side windows: A buzzer sounds to indicate that the side windows are operating.
• Security feature
  If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.
• When the door cannot be locked by the lock sensor on the surface of the door handle
  • When the door cannot be locked even if the lock sensor on the surface of the door handle is touched by a finger, touch the lock sensor with the palm.
  • When gloves are being worn, remove the gloves.
• Door lock buzzer
  • If an attempt to lock the doors is made when a door is not fully closed, a buzzer sounds continuously for 5 seconds. Fully close the door to stop the buzzer, and lock the vehicle once more.
• If the smart key system or the wireless remote control does not operate properly
  • Use the mechanical key to lock and unlock the doors.
  • Replace the key battery with a new one if it is depleted.

Locking and unlocking the doors from the inside

1. Locks all the doors
2. Unlocks all the doors

Inside lock buttons

1. Locks the door
2. Unlocks the door
   The front doors can be opened by pulling the inside handle even if the lock buttons are in the lock position.

Locking the front doors from the outside without a key
Move the inside lock button to the lock position. Close the door. The door cannot be locked if the power switch is in ACCESSORY or ON mode, or the electronic key is left inside the vehicle. The key may not be detected correctly and the door may be locked.

WARNING

• To prevent an accident
  Observe the following precautions while driving the vehicle.
  Failure to do so may result in a door opening and an occupant could be thrown out of the vehicle, resulting in death or serious injury.
  • Ensure that all doors are properly closed and locked.
  • Do not pull the inside handle of the doors while driving.
    Be especially careful for the front doors, as the doors may be opened even if the inside lock buttons are in locked position.
  • Set the rear door child-protector locks when children are seated in the rear seats.
• When opening or closing a door
  Check the surroundings of the vehicle such as whether the vehicle is on an incline, whether there is enough space for a door to open, and whether a strong wind is blowing. When opening or closing the door, hold the door handle tightly to prepare for any unpredictable movement.
• When using the wireless remote control and operating the power windows
  Operate the power window after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the side window. Also, do not allow children to operate the wireless remote control. It is possible for children and other passengers to get caught in the power window.

FAQ’s