2021 Toyota RAV4 Hybrid Owner’s Manual

The 2021 Toyota RAV4 Hybrid shows that Toyota is committed to making cars that are better for the environment without sacrificing speed or utility. This hybrid version of the popular compact SUV blends the RAV4’s well-known versatility with the efficiency of a hybrid powertrain. The 2021 RAV4 Hybrid stands out on the road with a striking exterior that blends current style with a touch of ruggedness. Inside, the cabin is well-thought-out and comfortable for both the driver and the passengers, and high-tech features keep everyone linked and interested. The hybrid engine not only improves fuel economy, but it also makes driving more responsive and fun. Toyota’s full suite of driver-assistance technologies keeps safety as a top concern, giving you confidence and security on every trip. The 2021 RAV4 Hybrid shows how Toyota wants to make transportation more environmentally friendly while keeping the features that have made the RAV4 a popular choice in the SUV market.

Child restraint system fixed with a child restraint LATCH anchor

• Child restraint LATCH anchors
  LATCH anchors are provided for the outboard rear seats.
• When installing in the rear outboard seats
  Install the child restraint system in accordance to the operation manual enclosed with the child restraint system.

1. Adjust the seat.
   If there is a gap between the child restraint system and the seatback, adjust the seatback angle until good contact is achieved.
2. If the head restraint interferes with the child restraint system installation and the head restraint can be removed,  remove the head restraint.
   • With flexible lower attach-ments
3. Latch the hooks of the lower attachments onto the LATCH anchors. For owners in Canada: The symbol on a child restraint system indicates A the presence of a lower con-nector system.
   • With rigid lower attachments
4. Latch the buckles onto the LATCH anchors. For owners in Canada: The symbol on a child restraint system indicates A the presence of a lower con-nector system.
5. If the child restraint has a top tether strap, follow the child restraint manufacturer’s operation manual regarding the installation, using the top tether strap to latch onto the top tether strap anchor.
6. After installing the child restraint system, rock it back and forth to ensure that it is installed securely. (P.60)

When installing in the rear center seat
There are no LATCH anchors behind the rear center seat. However, the inboard LATCH anchors of the outboard seats, which are 17.3 in. (440 mm) apart, can be used if the child restraint system manufacturer’s instructions permit use of those anchors with the anchor spacing stated. Child restraint systems with rigid lower attachments cannot be installed in the center seat. This type of child restraint system can only be installed in the out-board seat.

Laws and regulations pertaining to anchors
The LATCH system conforms to FMVSS225 or CMVSS210.2. Child restraint systems conforming to FMVSS213 or CMVSS213 speci-fications can be used. This vehicle is designed to conform to SAE J1819.

WARNING

• When installing a child restraint system Observe the following precau-tions. Failure to do so may result in death or serious injury.
  • When using the LATCH anchors, be sure that there are no foreign objects around the anchors and that the seat belt is not caught behind the child restraint system.
  • Follow all installation instruc-tions provided by the child restraint system manufacturer.
  • Never attach two child restraint system attachments to the same anchor. In a collision, one anchor may not be strong enough to hold two child restraint system attachments and may break. If the LATCH anchors are already in use, use the seat belt to install a child restraint system in the center seat.
  • When securing some types of child restraint systems in rear seats, it may not be possible to properly use the seat belts in positions next to the child restraint without interfering with it or affecting seat belt effective-ness. Be sure your seat belt fits snugly across your shoulder and low on your hips. If it does not, or if it interferes with the child restraint, move to a differ-ent position. Failure to do so may result in death or serious injury.
  • If the seat is adjusted, reconfirm the security of the child restraint system.

Using an anchor bracket (for top tether strap)

Anchor brackets (for top tether strap)
Anchor brackets are provided for each rear seat. Use anchor brackets when fix-ing the top tether strap.

Laws and regulations pertain-ing to anchors
The LATCH system conforms to FMVSS225 or CMVSS210.2. Child restraint systems conforming to FMVSS213 or CMVSS213 speci-fications can be used.
This vehicle is designed to conform to SAE J1819.

When installing a child restraint system
Observe the following precau-tions. Failure to do so may result in death or serious injury.

• Firmly attach the top tether strap and make sure that the belt is not twisted.
• Do not attach the top tether strap to anything other than the anchor bracket.
• After securing a child restraint system, never adjust the seat.
• Follow all installation instruc-tions provided by the child restraint system manufacturer.
• Center rear seat: When install-ing the child restraint system with the head restraint being raised, after the head restraint has been raised and then the anchor bracket has been fixed, do not lower the head restraint.

Safety Connect*
Safety Connect is a sub-scription-based telematics service that uses Global Positioning System (GPS) data and embedded cellular technology to provide safety and security features to subscribers. Safety Con-nect is supported by Toyota’s designated response center, which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select, telematics hardware-equipped vehicles. By using the Safety Connect service, you are agreeing to be bound by the Telematics Subscription Service Agree-ment and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com in the United States, Toyotapr.com in Puerto Rico and Toyota.ca in Can-ada. All use of the Safety Connect service is subject to such then-applicable Terms and Conditions.

Subscription
After you have signed the Telematics Subscription Ser-vice Agreement and are enrolled, you can begin receiv-ing services. A variety of subscription terms are available for purchase. Con-tact your Toyota dealer, call the following appropriate Customer Experience Center or push the “SOS” button in your vehicle for further subscription details.

• The United States
  • 1-800-331-4331
• Canada
  • 1-888-869-6828
• Puerto Rico
  • 1-877-855-8377

Safety Connect Services Infor-mation

• Phone calls using the vehicle’s Bluetooth® technology will not be possible when Safety Connect is active and in use.
• Safety Connect is available begin-ning Fall 2009 on select Toyota models (in the contiguous United States only). Contact with the Safety Connect response center is dependent upon the telematics device being in operative condi-tion, cellular connection availabil-ity, and GPS satellite signal reception, which can limit the abil-ity to reach the response center or receive emergency service sup-port. Enrollment and Telematics
• Subscription Service Agreement are required. A variety of subscrip-tion terms are available; charges vary by subscription term selected and location.
• Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Location are available in the United States, including Hawaii and Alaska, Puerto Rico and Canada, and Enhanced Roadside Assistance are avail-able in the United States, Puerto Rico and Canada.
• Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and Enhanced Road Assistance are not available in the U.S. Virgin Islands.
• For vehicles first sold in the U.S. Virgin Islands, no Safety Connect services will function in or outside the U.S. Virgin Islands.
• Safety Connect services are not subject to section 255 of the Tele-communications Act and the device is not TTY compatible.

Languages
The Safety Connect response cen-ter will offer support in multiple lan-guages. The Safety Connect system will offer voice prompts in English, Spanish, and French. Please indi-cate your language of choice when enrolling.

When contacting the response center
You may be unable to contact the response center if the network is busy.

Safety Connect LED light Indicators
When the power switch is turned to ON, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicat-ing that the service is active.
The following indicator light pat-terns indicate specific system usage conditions:

• Green indicator light on = Active service
• Green indicator light flashing = Safety Connect call in pro-cess
• Red indicator light (except at vehicle start-up) = System malfunction (contact your Toyota dealer)
• No indicator light (off) = Safety Connect service not active

Safety Connect services

Automatic Collision Notifi-cation
In case of either airbag deploy-ment or severe rear-end colli-sion, the system is designed to automatically call the response center. The responding agent receives the vehicle’s location and attempts to speak with the vehicle occupants to assess the level of emergency. If the occupants are unable to communicate, the agent automatically treats the call as an emergency, contacts the nearest emer-gency services provider to describe the situation, and requests that assistance be sent to the location.

Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in locating and recovering the vehicle. After filing a police report, call the Customer Experi-ence Center at 1-800-331-4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-888-869-6828 in Canada, and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Connect-equipped vehicle location data may, under certain circum-stances, be shared with third parties to locate your vehicle. Further information is available at Toyota.com in the United States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.

FAQ